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Call Center Agent (Panama)

Company

SRR Group
Address Panama City, FL, United States
Employment type FULL_TIME
Salary
Category Consumer Services
Expires 2023-07-17
Posted at 10 months ago
Job Description
This is a remote position.


The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.


Duties And Responsibilities


  • Identify the needs of client and find solution to it.
  • Responsible for managing a whole lot of incoming and outgoing calls in the operations.
  • Answering inbound calls, converting them to leads, and later to towing jobs.


Working Conditions


  • Pacific Time Zone
  • Shift-based — in a Call Center that works 24/7.
  • Weekly Payout
  • Remote


Requirements SKILLS AND QUALIFICATIONS


  • Fast typing skills
  • Knows how to use Google Maps
  • Good English (grammar, speaking, conversational)
  • Able to remain calm, composed, and professional even under pressure


Technical & Physical Requirements


  • High speed and stable internet connection
  • Power back up and internet back up is a MUST.
  • Super important — a quiet place to work, without any background noises
  • A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)