Consumer Retention Specialist (Remote)
By Windstream Communications At , , Ga
Use Retention team only save offers and escalation procedures to prevent customers from disconnecting.
Prior Consumer DCRIS, CAMS, and Wincare experience is preferred, but not required.
Excellent verbal and written communication skills
Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment
Be the voice of the customer and a customer advocate to the leadership team
Log the customers reasons for calling and resolution taken using our Retention Recommender.
Consumer Retention Specialist (Remote)
By Windstream Communications At , Remote
Use Retention team only save offers and escalation procedures to prevent customers from disconnecting.
Prior Consumer DCRIS, CAMS, and Wincare experience is required, at this time.
Excellent verbal and written communication skills
Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment
Be the voice of the customer and a customer advocate to the leadership team
Log the customers reasons for calling and resolution taken using our Retention Recommender.
Account Manager - Retention Specialist
By Yelp At , Remote $50,000 a year
You have experience in account management, sales, advertising, or small business (preferred)
You have excellent time management and organizational skills with the ability to track and complete numerous details
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You have a Bachelor's Degree or 3+ years of relevant client facing experience
You have experience retaining and upselling clients (strongly preferred)
You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
Director Of Retention Marketing & Crm
By Beauty Pie At New York, NY, United States
People management experience with the ability to hire, develop, and manage high-performing teams
Exceptional verbal and written communication skills to clearly share plans and strategies to senior management, peers, and direct reports
Define program KPIs, working with the team to manage performance and reporting, ultimately using the data and insights to refine plans
10+ years of experience in managing loyalty, membership, or subscription programs
Proactive, strategic and creative leader with experience running a membership driven business
Ability to both think strategically and execute tactically, with excellent communication and leadership skills
Manager, Crm & Retention Marketing
By OUAI At Los Angeles, CA, United States
Strong project management skills in managing deadlines, calendars, and data needs.
Strong organizational and time-management skills; ability to react to shifting priorities and manage multiple projects at once.
Manage the campaign and promotional calendar for the US & UK websites as well as Brand programming.
4+ years of email, retention, and/or performance marketing experience, preferably in the e-commerce industry.
Experience with Klaviyo and Attentive platforms preferred.
Strong analytical skills and proven track record of turning insights into actionable plans.
Nursing Retention Specialist Jobs
By Texas Children's Hospital At , Houston, 77001, Tx
Bachelor's degree in Business Administration, Healthcare Administration, Nursing, or other related healthcare, business, or science field preferred
Develops and implements strategic initiatives, programs, and processes for engaging and retaining diverse nursing & patient care talent
Initiates and maintains relationships with School of Nursing programs/affiliations and conducts onsite and/or virtual visits
Designs and deploys campaigns in marketing platforms in collaboration with HR communications
Establishes and maintains robust reporting models to track retention and engagement metrics, root cause analysis and trends
Actively participates in task forces, committees, and represents senior leadership or any of their areas of responsibility on multidisciplinary teams
Retention Marketing Mobile Assistant
By Macy's At New York City Metropolitan Area, United States
• 1-3 years of experience in digital marketing or project management.
• Additional responsibilities as assigned.
• Knowledge of Mobile or email, Internet and direct marketing methods.
• Self-starter with strong communication, organization and prioritization skills.
• Self-starter with strong communication, organization, and prioritization skills.
• Proven strategic thinking, analytical, data interpretation, financial, and problem-solving skills.
Email/Retention Marketing Associate
By Veyl Ventures At , Remote $70,000 - $75,000 a year
At least one year of experience in retention marketing
Experience with email and SMS platforms (e.g. Klaviyo, Attentive, etc.)
Experience creating and executing campaigns in-platform
Excellent communication and collaboration skills
Strong analytical and problem-solving skills
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Director Of Retention Marketing
By Vuori At Carlsbad, CA, United States
Experience with Customer Data Platform management
Responsible for building out the strategy for new retention programs including requirements gathering, vendor selection, forecasting, implementation, and analysis
Manage the Retention budget in collaboration with Sr. Retention Marketing Manager to achieve Retention business goals
10+ years of experience in Marketing; prior experience in apparel industry preferred
Proven experience implementing and leading a loyalty program
Strong quantitative, analytical, and critical thinking skills with the ability to tell stories with data and highlight actionable insights
Coordinator, Retention Marketing Jobs
By Glossier, Inc. At United States
Support test and learn roadmap in partnership with CRM Manager and Analyst
1-3 years experience working in digital or retention marketing
Clear and effective communication skills
Assist with submission and maintenance of creative briefs for CRM channels (Email, SMS, Narvar) to support GTM and always-on strategy
Assist with planning and maintenance of CRM calendar, supporting ecom, retail and community activations
Assist in build, QA and deployments of email and SMS campaigns
Retention Specialist Jobs
By CVS Health At , , Fl $43,700 - $100,000 a year
1 year of account and/or vendor management experience
Raise internal or member concerns with management as necessary.
Organize and facilitate member meetings and education events in collaboration with providers, sales, DSNP, and local community resources.
Communicate project requirements, status, open issues, and timeline to all team members.
Experience with Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook).
Strong written and verbal communication and presentation skills.
Retention Specialist Jobs
By CVS Health At Florida, United States
1 year of account and/or vendor management experience
Raise internal or member concerns with management as necessary.
Organize and facilitate member meetings and education events in collaboration with providers, sales, DSNP, and local community resources.
Communicate project requirements, status, open issues, and timeline to all team members.
Experience with Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook).
Strong written and verbal communication and presentation skills.
Director, Retention Marketing Jobs
By Evite At Glendale, CA, United States
In-depth knowledge and experience with analytics, reporting and tracking tools like Google Analytics
Experience with push notifications, in-app messaging and SMS marketing
Define and manage strategic and tactical metrics, analyze data, and translate into successful actions to further optimize programs
Manage ESP and oversee the QA process; testing of email proofs, striving for 100% accuracy within email content and audience targets
Minimum 10 years of experience creating successful email marketing campaigns and working in CRM for an e-commerce, consumer-facing brand
A strong work ethic plus demonstrated problem-solving capabilities. Ability to use information, data, and resources to proactively identify and solve problems
Retention Marketing Intern Jobs
By Jane.com At United States
Demonstrate collaborative interpersonal skills and ability to work successfully within a team
Critical thinking and problem-solving skills
Organizational skills and attention to detail
Capstone project with end of program presentation for executive and senior leadership team
Produce and update project status reports and maintain related documentation
Maintain daily reports, productivity metrics and financial spreadsheets
Retention Marketing Manager Jobs
By rhode skin At Los Angeles Metropolitan Area, United States
You have at least 3 years experience in a similar role.
Excellent written and verbal communication skills.
Ensure compliance with internal guidelines and best practices including CAN-SPAM, CSAL, GDPR and CCPA/CPRA, among others
Familiarity with B2C Ecommerce platforms (Shopify, Magento, Salesforce Commerce Cloud) highly preferred.
You have a BA/BS in Marketing, Advertising or related field.
Who are we looking for?
Manager, Retention Marketing Jobs
By Teladoc Health At , Remote $91,000 - $100,000 a year
Exceptional stakeholder management and communication skills
Develop and manage relationships with cross-functional teams, including but not limited to Creative, PR, Channel leads
At least 7-10 years of consumer marketing experience; engagement and retention
Results-driven with exceptional detail orientation and knowledge around metrics and ROI analysis
Exceptional analytical, conceptual, and problem-solving abilities with the aptitude to read and analyze reporting
Exceptional communication and interpersonal skills, both written and oral.
Customer Retention Specialist Jobs
By Top Turf Inc At , Charlotte, 28269, Nc $13 an hour
Time management skills, including punctuality for being on time attendance
Good Verbal and written skills
Experience in customer support or issue resolution
Educating customers on the value of our services
Providing internal feedback on how to improve customer retention
Ability to maintain and personify our core values – positive attitude, customer first, professionalism, dedicated, and have desire to succeed

Are you looking for an exciting opportunity to use your marketing skills to help retain customers? We are looking for a Retention Marketing Specialist to join our team and help us keep our customers engaged and coming back for more! If you have a passion for marketing and a knack for creating innovative campaigns, this could be the perfect job for you!

Overview A Retention Marketing Specialist is responsible for developing and executing strategies to retain customers and increase customer loyalty. They work with marketing teams to create campaigns that will keep customers engaged and encourage them to continue to purchase products and services. Detailed Job Description The Retention Marketing Specialist is responsible for developing and executing strategies to retain customers and increase customer loyalty. The Retention Marketing Specialist will work with the marketing team to create campaigns that will keep customers engaged and encourage them to continue to purchase products and services. The Retention Marketing Specialist will analyze customer data to identify trends and develop strategies to increase customer retention. They will also work with the sales team to develop customer loyalty programs and incentives. The Retention Marketing Specialist will also be responsible for monitoring customer feedback and responding to customer inquiries. Job Skills Required
• Knowledge of customer retention strategies and techniques
• Ability to analyze customer data and identify trends
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of customer loyalty programs and incentives
• Knowledge of customer service principles and practices
• Ability to develop and execute marketing campaigns
• Knowledge of marketing principles and practices
• Knowledge of digital marketing tools and techniques
Job Qualifications
• Bachelor’s degree in marketing, business, or related field
• At least two years of experience in customer retention or marketing
• Proficiency in Microsoft Office Suite
• Knowledge of customer relationship management (CRM) software
Job Knowledge
• Knowledge of customer retention strategies and techniques
• Knowledge of customer loyalty programs and incentives
• Knowledge of customer service principles and practices
• Knowledge of marketing principles and practices
• Knowledge of digital marketing tools and techniques
Job Experience
• At least two years of experience in customer retention or marketing
• Experience in developing and executing marketing campaigns
• Experience in analyzing customer data and identifying trends
Job Responsibilities
• Develop and execute strategies to retain customers and increase customer loyalty
• Analyze customer data to identify trends and develop strategies to increase customer retention
• Work with the marketing team to create campaigns that will keep customers engaged and encourage them to continue to purchase products and services
• Develop customer loyalty programs and incentives
• Monitor customer feedback and respond to customer inquiries
• Work with the sales team to develop customer loyalty programs and incentives