Register
Recruit Create CV

Remote Technical Support Agent Jobs

Technical Support Advisor (Remote)
By TDS Telecom At , Remote $18.50 an hour
Maintain knowledge of relevant TDS product offerings and technology.
Assist management with technical training
100% remote work from home position
Demonstrate exceptional customer service skills in order to exceed customers’ expectations and to minimize escalations by taking ownership of customer-reported issues.
Diagnose, troubleshoot, and resolve customer troubles in the most expeditious manner, thus achieving our service level requirements.
Knowledge Base and process document enhancement recommendations
Technical Support Engineer- Remote
By Splunk At , Remote $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Engineer (Remote Friendly)
By Imagine Communications At , Remote, 80202, Co Up to $65,000 a year
Prior experience with case management systems (Salesforce preferred) and bug ticketing and tracking systems (JIRA preferred).
Experience creating knowledge articles that include resolution details and steps for internal and external use.
Knowledge of and experience with Linux, SQL and Oracle systems
Broadcast and/or cable industry experience and knowledge
Use internal knowledge base to assist with troubleshooting and modify existing articles or write new knowledge articles as required.
3 – 5 years of experience in a client-facing technical role providing client-facing technical/engineering support in a software or cloud environment.
Technical Support Engineer- Remote
By Medidata Solutions At , New York, 10003, Ny $97,568 - $106,000 a year
Provide accurate and complete problem resolution documentation for future reference and management reporting
Manage work requests that describe particular issues, software bugs or customer problems and properly taking ownership of issues through to resolution
Take part in the creation and maintenance of knowledge base data
Continually increase subject matter knowledge on Medidata products
Superior organization and communication skills, both verbal and written
Bachelor’s degree preferably in Computer Science, Information Systems or Life Sciences, or equivalent engineering experience
Technical Support Agent - Remote
By Edlio LLC At , Remote
Expand your skill and knowledge to play a bigger role on the team.
Answer phone calls, emails, triage/respond to support cases and manage a diverse workload to meet timelines as outlined in our SLA.
1+ years of experience in a customer service position
Excellent written, verbal and phone etiquette skills
Knowledge of DNS and setting up new domains
CMS and ticketing system experience
Technical Support Representative (Remote)
By Drata At United States
Excellent time management skills and ability to multitask.
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.
Service-minded and attentive to giving customers the best possible support and experience with our products.
Technical Support Associate (Hybrid Remote)
By Inlera, Inc. At San Diego, CA, United States
Determines eligibility by comparing client information to requirements.
Utilize active listening and empathy skills.
1-2 years of experience in a customer service/support role is required.
1-2 years of computer application-based technical support experience or IT experience is preferred.
Previous call center experience is required.
Excellent verbal and written communication skills are required with an emphasis on phone etiquette.
Technical Support Operations Project Manager - Remote
By Stryker At , Fort Lauderdale, Fl $95,100 - $204,000 a year
Excellent analytical and project management skills
Providing project management support and governance to all strategic Technical Support initiatives.
Provide project/program management support to the Vocera Technical Support organization
Engage with project stakeholders to develop and manage project plans, outlining task milestones, dependencies, resources, due dates, etc.
BS or equivalent and 6+ years of work experience required
Experience managing large multi-discipline projects for clients
Remote Customer Support Agent
By Foundever At , Remote $12 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Effective verbal and written communication skills
Ready to help and provide a memorable and delightful experience
401K retirement plan with company match
Flexibility to needs of business
Must have High School Diploma or GED Equivalent
Remote Clover Technical Support Representative
By Fiserv, Inc. At , , Sc $17.50 an hour
12 months of troubleshooting experience in a technical support call center, i.e. hardware, software, web applications and APIs, and network management
Exhibit excellent listening and problem-solving skills and is looking to learn and grow their career
Walkthrough web portal navigation and remote access devices
Dependable, self-motivated with excellent listening and master problem-solving skills; seeking growth and a career development opportunity
Experience working in a fast paced, high volume, metric driven call center environment
Set up and train new users, assist with device preferences and configuration
Technical Support Representative I (Remote)
By University of Arizona Global Campus At , Remote
Strong troubleshooting and time management skills
Provide administrative assistance, such as password resets, remote software installations, etc.
Participate in training required to develop and maintain skills necessary to support end-users and grow professional skills
Bachelor’s Degree is preferred. In lieu of degree, 2+ years of experience as a Technical Support Representative.
Remote Assistance software (i.e. Teamviewer, VNC, RDP)
Strong analytical, written, and verbal communication skills
Technical Support Engineer- Remote
By Dassault Systèmes At , New York, Ny $97,568 - $106,000 a year
Provide accurate and complete problem resolution documentation for future reference and management reporting
Manage work requests that describe particular issues, software bugs or customer problems and properly taking ownership of issues through to resolution
Take part in the creation and maintenance of knowledge base data
Continually increase subject matter knowledge on Medidata products
Superior organization and communication skills, both verbal and written
Bachelor’s degree preferably in Computer Science, Information Systems or Life Sciences, or equivalent engineering experience
Technical Support Engineer- Remote
By Splunk At , Salt Lake City, 84105, Ut $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Senior Representative - Remote
By Cigna At , Hartford, 06152, Ct $22 - $32 an hour

Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries. Position Responsibilities: Works with Cigna customers via the telephone to answer ...

Technical Support Engineer- Remote
By Splunk At , Plano, Tx $50.00 - $68.75 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Specialist - Remote (Evening Shift)
By Breezeline At , Aiken, Sc
The shifts offered are in the evening.
This position has no supervisory responsibilities.
Ability to troubleshoot email issues such as blacklists, password resets, and SMPT-POP settings
Medical coverage (including prescription and vision plans)
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Specialist-Advanced Technical Support (Remote)
By TDS Telecom At , Remote $22.45 - $36.48 an hour
Remotely tests lines, trunks, and other facilities.
2 years VoIP troubleshooting or TDM switching experience.
Team lead technical resource & leadership responsibilities within Team
3+ years' computer application experience with a strong proficiency in MS office applications.
2+ years' customer service experience.
2+ years' technical support or call center experience.
Technical Support Analyst - Remote
By Cigna At , Morris Plains, 07950, Nj

Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries . Position Summary: Delivers professional activities in the IT Support job family with a ...

Technical Support Representative 1 (Remote)
By Agiloft At , $45,000 - $60,000 a year
Become knowledgeable about products with which we integrate, such as Active Directory, LDAP, Outlook, Word, Excel, and Salesforce
1-2 years of experience in a technical support role
4-year college degree or equivalent work experience preferred
Experience with database concepts, web-based technologies, and operating systems
Excellent trouble-shooting and analytical skills, desire to solve problems and make things work
Excellent written and verbal English communication skills
Technical Support Engineer (Remote Friendly)
By Imagine Communications At , Denver, 80202, Co
Prior experience with case management systems (Salesforce preferred) and bug ticketing and tracking systems (JIRA preferred).
Experience creating knowledge articles that include resolution details and steps for internal and external use.
Knowledge of and experience with Linux, SQL and Oracle systems
Broadcast and/or cable industry experience and knowledge
Use internal knowledge base to assist with troubleshooting and modify existing articles or write new knowledge articles as required.
3 – 5 years of experience in a client-facing technical role providing client-facing technical/engineering support in a software or cloud environment.