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Remote Customer Experience Specialist Jobs

Sr. Experience Specialist, Remote Retail & Events
By Rivian At Los Angeles, CA, United States
Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture
3+ years’ experience in customer service required ; field marketing, sales, education, or hospitality environment preferred
Tailor your approach to demo drives by uncovering customers’ needs and delivering a personalized experience
Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our community members and team
Experience using POS and CRM software preferred
Excellent written and verbal language skills in English, additional languages a plus
Customer Experience Manager - 100%Remote
By Infor At United States
Knowledge of Infor Products and software lifecycle - Human Capital Management, Supply Chain Management or Finance are examples
Experience managing critical customer issues with senior management
Experience in the following areas: account management, project management or implementation management experience in the software industry with executive levels
Experience as a Customer Success Manager or comparable role
Experience working in a service within the software or high-tech industry
Experience with Problem Solving and Agile methodologies to quickly identify issues and determine next steps
Lead, Customer Experience - Member Services (Remote)
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Work with coworkers, management, and other departments to help coordinate problem solving in an effective and timely manner.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Effective communication skills in a professionally setting, both spoken and verbal.
Manages multiple channels of communication (e.g., Teams, Jabber) within a timely manner.
Must be available to work between operation hours of 5:00am-8:00pm PST.
Customer Experience Representative - Remote, Nationwide
By Stanley Black & Decker, Inc. At United States
Customer Experience Representative – Remote, Nationwide
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Customer Training Specialist (Remote)
By Talentify.io At United States
Hands-on functional design and SAP configuration experience, including knowledge of BAPI's, Functional Methods, User Exits, Classes & Methods.
Knowledge/Experience with XML and SQL is preferred.
Gather, analyze, and document business requirements and drive the design and development of solutions.
Analyze IT project requirements and translate them into appropriate scope, objectives, and detailed requirements for the development team.
Create technical design specifications from requirements, including system use case diagrams, data flow diagrams, and pseudo code.
Strong analytical and problem-solving skills.
Onboard Experience Support Specialist - Remote Us
By Princess Cruises At Santa Clarita, CA, United States
Excellent interpersonal skills and communication skills (verbal and written) with guests, travel agents, employees, other departments, and management.
Time management and organizational skills
2+ years of hospitality or customer service experience, including two years handling escalated issues.
Strong listening skills and the ability to empathize and connect with customers.
Strong knowledge and proficiency in relevant systems to access and update guest information.
Tuition & Professional Certification Reimbursement
Customer Experience Journey Design Consultant (Remote - Home-Based Worker)
By Allstate At Chicago, IL, United States
Organizational and time management skills
Apply Allstate’s Customer Value Proposition & Customer Experience Global Standards to help shape the design of future-state customer journeys
Bachelor’s degree or equivalent experience
2 or more years of related experience
Ability to manage multiple projects / programs at a given time
Demonstrates clear, concise, and effective presentation and written communication skills
Customer Experience Specialist - Remote
By APEX Race Parts At Pleasanton, CA, United States
Experience with Sanity content management is a plus.
Use our project management tools to stay organized and to collaborate with coworkers, especially Fitment Experts, Fulfillment and Production teams.
Comfortable with telecommuting and skilled at staying focused and motivated from home.
Help create a white glove customer experience by creating new articles and guides related to all APEX post-sale customer matters.
Demonstrable experience providing excellent customer service via phone, email, and other communication methods.
Track experience isn't required, but a passion and understanding of the motorsports world is a big plus.
Senior Product Manager (Customer Experience) - Remote
By The Home Depot At Atlanta, GA, United States
Experience guiding more junior team members through Product Management fundamentals in a professional setting
Typically reports to the Product Management Manager or Sr. Manager.
Experience working as a Product Manager in a modern software development based enterprise environment
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities
3-6 years of relevant work experience
Associate Product Manager (Customer Experience) - Remote
By The Home Depot At Atlanta, GA, United States
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Typically reports to the Product Management Manager or Sr. Manager.
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Manages the purchase order and invoicing process with 3rd party vendors
0-1 years of relevant work experience
Experience working in a fast paced, fluid environment where priorities shift on a regular basis
Entry Level / Customer Experience Assistant (Remote)
By ELITE IT Solutions, Inc. At Atlanta, GA, United States
Proactively identify opportunities to enhance the customer experience and propose innovative solutions
Stay updated on product knowledge and industry trends to effectively address customer inquiries
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Strong organizational and multitasking skills
Previous customer service experience is preferred but not required
Customer Experience Process Manager -Remote
By Carrier Enterprise At Charlotte, NC, United States
Strong analytical skills and applied knowledge of problem solving
Documenting and maintaining all Customer Experience processes in a digital repository and assists in the development of training material
Salesforce or similar CRM experience
Minimum of 5 years of relevant experience in e-commerce, customer service or operations discipline
Minimum 5+ years of demonstrated experience leading and facilitating continuous improvement initiatives
Skilled in organization, prioritization and attention to detail
Online Customer Experience Team - Remote
By DriveTime At Glendale, AZ, United States
Pay: $20/hr. remote. plus benefits after 30- days, voted Best Place to Work!, advancement opportunity at 6-months and more!!
Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
Ensure a successful transition of the customer to a retail location for the finalization of the sales experience.
Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
Benefits like 401(k), company paid life insurance, short and long-term disability.
HIRING NOW!!! remotely in Arizona and Texas. classes starting every 2 wks.
Client Experience Specialist (Remote - Pacific Hours)
By OnPay At , Atlanta, 30308, Ga $23 - $25 an hour
Ability to work remotely – facilitate a quiet, professional work environment at home
Ability to manage multiple tasks simultaneously
Superior interpersonal skills with the ability to work with various types of clients
1-2 years of customer service experience
Previous experience in the Payroll Industry required
College experience (degree strongly preferred)
Ifp Customer Experience & Engagement Project Manager- Remote
By The Cigna Group At , Hartford, 06152, Ct $82,900 - $138,100 a year

Job Summary: The Individual & Family Plan Customer Experience & Engagement project manager will be responsible for designing and leading end-to-end customer experience and engagement projects, ...

Customer Experience Rep- Remote
By UNFI At , Providence, Ri $30,900 - $52,000 a year
Responsible for call card processing, order acknowledgements and exception management to prevent order errors.
Remain in compliance with established performance metrics that support the optimal UNFI customer experience.
0-2 years customer service experience or other related business experience
Excellent communications skills, both verbal and written.
Assist customers with orders, claims and furnishes information on products.
Responsible for the entry of customer orders by order deadline that are received by phone, fax, electronically and/or email.
Customer Experience Rep- Remote
By UNFI At Providence, RI, United States
Responsible for call card processing, order acknowledgements and exception management to prevent order errors.
Remain in compliance with established performance metrics that support the optimal UNFI customer experience.
0-2 years customer service experience or other related business experience
Excellent communications skills, both verbal and written.
Assist customers with orders, claims and furnishes information on products.
Responsible for the entry of customer orders by order deadline that are received by phone, fax, electronically and/or email.
Bilingual Customer Experience Associate (Remote)
By Intoxalock At , Remote $18.25 - $25.00 an hour
Permanent work from home position
A strong sense of accountability and work ethic with the ability to manage work independently.
Superior judgement and critical thinking skills to make a well evaluated decision regarding state regulations and company operating procedures.
Excellent oral and written communication skills.
Why you should apply to be a Bilingual Customer Experience Associate at Consumer Safety Technology:
Pay Rate: $18.25 - $25.00+ per hour
Director Of Marketing & Customer Experience(Industrial) Remote
By TE Connectivity At United States
Previous influence management experience is required.
Excellent interpersonal, organizational, leadership and project management skills.
Strong reporting and analytics skills with ability to synthesize complex data points into simple, business-focused recommendations. Experience working with external agencies.
Guide and collaborate on the implementation of new capabilities and digital services (including tech stack) to ensure successful adoption.
10+ years’ experience in B2B Strategic Marketing, CX or digital marketing.
Experience across multiple commercial functions directly or through significant influence initiatives.
Director Marketing & Customer Experience- Remote
By TE Connectivity At , Harrisburg, 17111, Pa $166,000 - $249,000 a year
Previous influence management experience is required.
Excellent interpersonal, organizational, leadership and project management skills.
Strong reporting and analytics skills with ability to synthesize complex data points into simple, business-focused recommendations. Experience working with external agencies.
Guide and collaborate on the implementation of new capabilities and digital services (including tech stack) to ensure successful adoption.
10+ years’ experience in B2B Strategic Marketing, CX or digital marketing.
Experience across multiple commercial functions directly or through significant influence initiatives.