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Member Service Consultant Jobs

Veterans & Transitioning Service Member Jobs
By JSL Technologies Incorporated At , Remote
We are seeking individuals with experience in the following areas:
Benefits for eligible employees include:
CA: Port Hueneme, Point Mugu, Oxnard, Norco, San Diego, Seal Beach
NM: White Sands Missile Range
VA: Norfolk, Virginia Beach, Wallops Island, Suffolk
Company Sponsored Short Term Disability, Long Term Disability, Life AD&D, Employee Assistance Program, Worldwide Travel Assistance
Member Service Specialist I
By Partners Federal Credit Union At , Lake Buena Vista, Fl $16.50 - $18.00 an hour
Demonstrated verbal and written communication skills; including telephone etiquette skills
Demonstrated problem solving and decision making skills
Demonstrated ability to manage conflict resolution
Demonstrated knowledge of mobile and online banking systems and features
Financial services or banking or credit union experience preferred
Handle inbound telephone calls and provide world class member service:
Service Consultant Jobs
By SALT LAKE VALLEY CHRYSLER DODGE JEE P RAM At Salt Lake City, UT, United States

The role will require someone who is reliable and willing to learn. You'll build amazing customer service, problem solving, critical thinking, selling, and time management skills. Traditionally, ...

Manager, Member Service Guide
By Devoted Health At , Remote
Make recommendations and/or take corrective action to manage team performance as appropriate
Have a solid understanding of our service offerings so you’re able to investigate and resolve member questions
Developing, reviewing, revising, and monitoring policies and procedures to ensure that all work meets all regulatory requirements and standards
Expertise and confidence in Medicare Advantage and regulatory requirements
Strong leadership experience in a metrics driven environment, contact center metrics
Lead a high performing team of Supervisors and Guides who provide support to our Members
Member Service Associate Jobs
By Redwood Credit Union At Rohnert Park, CA, United States
Provide exceptional member service to all Members, volunteers, internal employees, and service providers
Establish basic products and services for Members
Provide information to Members’ questions or directs them to the appropriate person or department for assistance
Safeguard Member information and ensure confidentiality by following established policy and procedures
Complete Members’ transactions accurately and efficiently using established policies and procedures
Balance cash, checks, and maintain proper documentation
Manager, Member Service Center
By Global Credit Union At , Anchorage, 99508, Ak $90,000 - $155,000 a year
Maintain current knowledge of credit union services, pricing, related policies and procedures, general call center practices, and member service functions.
Manage cost effectiveness of Member Service Center to include personnel related factors such as overtime and turnover.
Voluntary cash benefits for accident, hospitalization and critical illness
Click here to view Global’s comprehensive Benefits Programs.
Manager, Member Service Center (Category 06)
Responsible for the quality and performance of the Member Service Center, including the quality and accuracy of telephonic services.
Administrative Service Consultant Jobs
By Santam Insurance At Sandton, Gauteng, South Africa
Update Relationship Manager reports including CRM
Provide admin support to the Relationship Managers as required for running of the portfolio
3 year Tertiary qualification (advantageous)
At least 1year Commercial Lines experience
2 years experience in an office administration environment (Personal Assistance/Admin support experience will be an advantage)
Good communication skills (verbal and written)
Member Service Hybrid Agent (Mcdonough)
By Delta Community Credit Union At , Mcdonough, Ga
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Member Service Specialist Jobs
By Chevron Federal Credit Union At New Albany, OH, United States
Equivalent combination of education and experience may substitute for stated qualifications.
Perform daily branch duties and responsibilities as assigned by Manager including servicing ATMs and other branch operations tasks.
Deliver a consistent and exceptional member experience with every member interaction.
Minimum 2 years’ branch, call center or other related financial service experience required.
Excellent listening skills with the ability to reflectively respond.
Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Member Service Consultant and help our members get the most out of their membership! You'll be the first point of contact for our members and have the opportunity to build relationships with them while providing exceptional customer service.

A Member Service Consultant is a customer service professional who assists members of an organization with their inquiries and needs. They are responsible for providing excellent customer service, resolving customer issues, and providing information about the organization’s products and services.

What is Member Service Consultant Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Problem-solving and conflict resolution skills
• Knowledge of the organization’s products and services
• Computer literacy

What is Member Service Consultant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s products and services
• Ability to work in a fast-paced environment

What is Member Service Consultant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the organization’s products and services
• Knowledge of applicable laws and regulations

What is Member Service Consultant Experience?

• Previous customer service experience
• Experience in a fast-paced environment

What is Member Service Consultant Responsibilities?

• Provide excellent customer service to members
• Resolve customer issues in a timely manner
• Provide information about the organization’s products and services
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Monitor