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Member Service Consultant Jobs in California

Veterans & Transitioning Service Member Jobs
By JSL Technologies, Inc. At Oxnard, CA, United States
We are seeking individuals with experience in the following areas:
CA: Port Hueneme, Point Mugu, Oxnard, Norco, San Diego, Seal Beach
VA: Norfolk, Virginia Beach, Wallops Island, Suffolk
Amazing Member Service Jobs
By Planet Fitness At San Francisco, CA, United States
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Exhibit strong communication skills and have an ability to listen and empathize.
Resolve member concerns and escalate to a Manager as needed.
6-12 months of experience in a customer service environment is preferred
Pride yourself on your work while being punctual, reliable, and dependable.
Exhibit a positive and upbeat attitude.
Member Service Jobs
By Planet Fitness At Manteca, CA, United States
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Punctuality and reliability is a must.
Ability to work third shift is a must.
Honesty and exceptional work ethic.
Member Service Associate Jobs
By Redwood Credit Union At Rohnert Park, CA, United States
Provide exceptional member service to all Members, volunteers, internal employees, and service providers
Establish basic products and services for Members
Provide information to Members’ questions or directs them to the appropriate person or department for assistance
Safeguard Member information and ensure confidentiality by following established policy and procedures
Complete Members’ transactions accurately and efficiently using established policies and procedures
Balance cash, checks, and maintain proper documentation

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Member Service Consultant and help our members get the most out of their membership! You'll be the first point of contact for our members and have the opportunity to build relationships with them while providing exceptional customer service.

A Member Service Consultant is a customer service professional who assists members of an organization with their inquiries and needs. They are responsible for providing excellent customer service, resolving customer issues, and providing information about the organization’s products and services.

What is Member Service Consultant Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Problem-solving and conflict resolution skills
• Knowledge of the organization’s products and services
• Computer literacy

What is Member Service Consultant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s products and services
• Ability to work in a fast-paced environment

What is Member Service Consultant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the organization’s products and services
• Knowledge of applicable laws and regulations

What is Member Service Consultant Experience?

• Previous customer service experience
• Experience in a fast-paced environment

What is Member Service Consultant Responsibilities?

• Provide excellent customer service to members
• Resolve customer issues in a timely manner
• Provide information about the organization’s products and services
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Monitor