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Help Desk Technician Jobs

Help Desk Support Technician
By Tista Science and Technology Corporation At , Rockville, 20854 $45,765 - $84,750 a year
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Familiarity with Remote Control management tools
Strong computer skills, especially with experience on Dell laptops
Very good customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experience
Perform software installations and updates remotely
3+ years’ experience working in a Service Desk/Help Desk environment
Entry Level Help Desk Technician
By Reynolds and Reynolds At , Dayton, 45430
Troubleshooting and problem solving skills
Oral and written communication skills
Associate degree or equivalent in related field
Help Desk Technician Jobs
By YMCA OF GREATER HOUSTON At , Houston, 77057 $62,000 - $65,000 a year
Investigate and resolve problematic activity and put corrective actions in place. Promptly inform management of any critical issues.
Education or certification in computer repairs and troubleshooting, MCSE or MCP designation, preferred.
Remotely access hardware or software to assist staff
Remotely resolve problems with networks and computer systems
Seven or more years of experience working in an IT support environment.
Proven computer skills and the ability to troubleshoot and diagnose problems.
Tier I Help Desk Technician
By Iron Bow Technologies At , Herndon, 20171
Excellent verbal and written communication skills, phone etiquette, data entry
Manage and monitor problem tickets, analyze incidents and provide support required
Provide feedback on issues to strengthen content in knowledge base
Strive to resolve on 1st contact when possible using remote desktop control
2+ years of experience in a Help Desk / IT Support role is required
Sound knowledge of hardware/software, operating systems, and networking related technologies is required
Help Desk Technician Jobs
By RJ Corman Railroad Group LLC At , Nicholasville, 40356
Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus.
Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates.
Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security.
Perform other duties as needed.
Help Desk Technician (Glendale, Ky)
By SK Battery America At ,
Perform remote troubleshooting through diagnostic techniques and pertinent question
At least 1-3 years of relevant experience as a help desk technician or other customer support role
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Install and configure computer systems
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
It Help Desk Technician
By Mid Atlantic Finance Company At Houston, TX, United States
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Hands on experience with diagnosing and resolving basic technical issues
In depth knowledge/set up of Windows 10 /11, Microsoft Office 365
In depth knowledge of Windows Server
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Help Desk Technician Jobs
By Council on Foreign Relations At , New York, 10065 $50,000 - $60,000 a year
Pay commensurate with experience and education
Build on technical knowledge base through department sponsored training and reading of industry-related publications.
Excellent interpersonal and communication skills
The ability to analyze and evaluate user-reported problems, identify patterns, and apply technical knowledge to develop effective solutions.
Ability to work independently with proven ability to problem solve; strong critical thinking skills
Exceptional organizational skills, along with strong follow-through and attention to detail
Senior It Help Desk Technician
By AAA Texas At , Coppell, 75019
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Help Desk Support Technician, Onsite
By Sage Dental At United States
Must be able to be onsite, M-F, in our Boca Raton office. This is not a remote role.
Minimum of 1-3 years of experience in a help desk role.
Experience managing Windows machines and Citrix, preferred.
Benefits such as Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!
Primary Responsibilities (include, but are not limited to)
Assist co-workers with software problems
Alumni Help Desk Support Technician
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Strong oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission.
Alumni Help Desk Support Technician
Association of Yale Alumni - Administration
L34 - Local 34 (Yale Union Group)
2 years from date of hire
It Help Desk Technician
By Motorola Solutions At , Schaumburg, 60196
Create and maintain in-house documentation; these include but are not limited to checklists, IT Asset Management, general policies and procedures.
Individual must present a positive customer service experience for fellow employees
Manage and assist in conference room AV systems, backup tape rotations, and printer maintenance.
Expand knowledge and learn new systems and procedures.
Manage and maintain Performance Monitoring system (PRTG) and respond to issues in a timely manner
Salvaging equipment based on regulatory requirements
Help Desk Technician Ii
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
Help Desk & User Support Technician
By SymphonyAI At San Diego, CA, United States
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
It Help Desk Technician
By Zeus Fire & Security At , Paoli, 19301
Responsible to perform IT inventory management.
Troubleshoot desktop issues such as printer connectivity, blue screens, and peripheral functionality. Troubleshoot remote device connectivity.
Install hardware and software upgrades, manage user accounts, maintain backup system, and assist with network and server changes and upgrades.
1 year of desktop support experience or equivalent experience
Screens, refers and diagnoses internal inquiries and helpdesk tickets as they relate to the maintenance of company computers and related systems.
Installs, configures, and upgrades computer hardware and software.
Sr. Assistant Help Desk Technician - Remote
By Gainwell Technologies LLC At , $35,700 - $51,000 a year
Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
Two or more years of technical or customer support experience
Experience working with company products and operating systems.
Experience with solving comp computer-relatedness
Experience working with company escalation policy.
Interpersonal skills to interact with customers and team members
It Help Desk Technician
By Garden of the Gods Resort and Club At Colorado Springs, CO, United States
Formal Education and Job-Related Experience: College Degree, Certifications, or equivalent experience / training desired. High Level of mechanical and technical aptitude
Minimum Knowledge & Skills: Excellent Written and Verbal Communication Skills
Create/Manage User accounts in multiple systems.
Interface positively with other departments, offering assistance when needed.
License, Registration, and/or Certification Required: A+, Certification Desired. Additional technical certifications considered.
Process trouble tickets using Service Now system.
It Help Desk Technician
By Boulo Solutions At Dublin, OH, United States
Help Desk or Technical Support Experience
Experience with Windows and MacOS
Responsibilities of the IT Help Desk Technician:
Minimum Qualifications of the IT Help Desk Technician:
Respond to incoming support calls and emails
Provide Our Clients With Mobile Device, Desktop, and Laptop Support
It Help Desk Technician Apprenticeship
By OpenClassrooms At , Bakersfield $16 - $20 an hour
Or a recent college graduate looking to gain professional experience to improve your tech and digital skills
Or even an experienced professional in a different field looking to switch careers
Update knowledge about emerging industry or technology trends.
Able to work {{on-site within the employer's Location, remote, or hybrid}}
{{Education- Employer Specific}}: Have a high school diploma, vocational certificate, or equivalent.
Basic experience in IT, including
Help Desk Technician Jobs
By State of Ohio Jobs At , Columbus, 43215 From $60,000 a year
Experience with Microsoft Office 365 a plus.
Strong writing skills and the ability to construct, complete and concise sentences using proper grammar, punctuation, and spelling.
Support user functions including troubleshooting and resolving end user technology issues.
Troubleshoot and repair computer and printer hardware and software problems.
Maintain Microsoft Office 365 user accounts, computer accounts, cell phones, data cards, and loaner equipment pools.
Networking support including assisting with wired and wireless network connectivity, including connecting cables, configuring operating system settings, and troubleshooting connectivity problems.

Are you looking for a job that allows you to use your technical skills to help people? We are looking for a Help Desk Technician to join our team! You will be responsible for providing technical assistance to our customers and resolving their technical issues. If you have a passion for technology and helping people, this is the job for you!

A Help Desk Technician is a customer service professional who provides technical support to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical assistance, and helping customers with their inquiries.

What is Help Desk Technician Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Knowledge of network systems and protocols

What is Help Desk Technician Qualifications?

• High school diploma or equivalent
• Associate’s degree in computer science or related field preferred
• Relevant certifications such as A+, Network+, or Microsoft Certified Professional (MCP)

What is Help Desk Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of operating systems and applications

What is Help Desk Technician Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience with troubleshooting hardware and software issues

What is Help Desk Technician Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide technical assistance