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Entry level IT Help Desk Support Jobs

Entry Level It Support
By firstPRO, Inc At Greater Boston, United States
Provides remote support for offsite users.
2+ years of IT support experience in a user-oriented environment.
Associate degree or equivalent experience.
Performs diagnostic tests, and modifies or repairs hardware to the board or component level.
Works with users to evaluate and solve technical issues, by phone or onsite.
Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials.
Entry Level Help Desk Support - (Fully Remote) ($47235.90 - $70853.84 / Year)
By Talentify.io At United States
Develop and maintain knowledge of employer's products and services
1-3 years' experience in a related role
Demonstrated experience in solving customer service inquiries
Effective verbal and written communication skills
Assist clients with service inquiries across various platforms
Utilize computer systems to address account inquiries and complete assigned tasks
Entry Level Help Desk Support - (Fully Remote)
By Talentify.io At United States
1-2 years of previous help desk or service desk experience
1-2 years of experience in troubleshooting IT environments and working directly with end users/customers
Experience with Active Directory or a similar tool
Experience in end user Internet connectivity and hardware/software troubleshooting
Provide support to end users on a variety of issues
Actively answer phone calls and work on incidents and tasks in the queue
It Support Specialist - Entry Level
By Penn State University At United States
JOB DESCRIPTION AND POSITION REQUIREMENTS:
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Responding to phone calls, chat support, and email tickets to ensure each customer always receives outstanding service
Addressing and resolving questions, completing appropriate tracking, and routing within an incident tracking tool
Contributing to documentation and frequently asked questions (FAQs)
It Help Desk Support Associate
By Bain & Company At New York, NY, United States
Annual discretionary performance bonus   
4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date  
Generous paid time off, including parental leave, sick leave and paid holidays  
Fully vested 401(k) company contribution  
Paid Life and Long-Term Disability insurance  
This role may also be eligible for other elements of discretionary compensation
Entry-Level It Service Desk Agent Ga
By Onshore Outsourcing At Glennville, GA, United States
Reports status, issues, and timelines to management staff for critical issues being worked
Participates in required training for both technical and interpersonal skills
Associate’s degree or significant relevant experience is required
Solid working knowledge of the Windows Operating System, including but not limited to Windows XP and 7
Excellent communication skills, both written and oral
Superior problem solving and troubleshooting skills at the Analyst level
It Help Desk/Support Specialist
By Pritchard Companies At Clear Lake, IA, United States
Resolve problems, provide remote assistance, document, and manage tickets.
Ability to effectively present information and respond to questions from groups of managers, end users with varying levels of technical experience.
1+ years of experience in IT support
Work with the IT team to resolve high level hardware and software issues.
Work with members of IT team to maintain accurate hardware/software inventory.
Proactively complete assigned tasks resulting in successful, on time, high quality deliverables.
Entry-Level It Support Associate (F)
By Expedient At Ohio, United States
Ability to prioritize and manage multiple responsibilities that are time-sensitive 
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example) 
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Entry-Level It Support Associate (F)
By Expedient At , Owings Mills, 21117, Md
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
It Support / Desktop Support / Help Desk
By 1 POINT SYSTEM LLC At United States
Keep support desk team, peers, and management apprised of any new support issues in a clear and timely manner.
3 years plus of experience with waste industry software, including but not limited to InfoPro, Dossier, and TRUX.
Business systems analytical experience, including the ability to flow chart processes.
Experience with Standard Query Language (SQL).
Experience and creativity in troubleshooting software application problems.
Knowledge and understanding of relational databases.
Help Desk It Support Tech/Admin
By Computer Staff At , Bedford, Tx $18 - $26 an hour
Dealing with phone calls and communication with users needed support, use remote control service app to access user machines.
Working from support tickets in a helpdesk environment.
Windows 10 Pro in an Office 365 and Active Directory environment (Azure AD a plus)
PC support for upgrades, repairs, printer drivers & issues
Basic troubleshooting for Android or iOS phone end-user issues (Outlook, Settings, Configs).
Office 365, Windows, OneDrive, Active Directory
Tech Support - Help Desk (Entry Level)
By CDK Global At Salt Lake City, UT, United States
Have a positive attitude and can receive and offer constructive feedback
Any previous Customer Service experience
Experience operating computers, and learning new computer software
Experience taking notes and summarizing conversations
Associate Responsibilities and Job Functions:
Receive training and learn to master core principles of the Lightspeed Software
Entry Level Help Desk Assistant
By DEELS Properties At , Canoga Park, Ca From $17 an hour
Collaborate with the helpdesk support team to identify and implement process improvements to enhance overall system performance and user experience.
Perform other related duties and responsibilities as assigned.
High school diploma or equivalent; relevant certifications or coursework in IT-related fields are a plus.
Strong problem-solving and analytical skills to diagnose and resolve technical issues.
Customer service skills with the ability to effectively interact with end-users and colleagues at all levels.
Basic knowledge of software installation, configuration, and troubleshooting on Windows-based platforms.
It Support/Service (Help Desk) Manager
By Denver Water At , Denver, 80204, Co $113,270 - $138,441 a year
Any equivalent combination of certifications, education, or experience that provides the required skills, knowledge, and abilities for the position.
Participate and/or take lead in incident management as required.
Minimum 8 of related work experience and 4 years of progressive leadership experience preferred.
CompTIA Security+, GIAC Security Essentials (GSEC) or relevant certifications preferred but not required.
Develop and manage annual operational team budgets including AV Equipment, printer equipment, computing devices, staffing and professional services.
This position has formal supervisory responsibilities over other employees.
It Help Desk Support
By Peraton At , New York, 10001, Ny $51,000 - $82,000 a year
Alerts management to recurring problems and patterns of problems. Respond to and diagnoses problems through discussion with users.
Follow a set work schedule as assigned by management.
Bachelor's degree with 4 + years or High School diploma with 8-10 years of relevant experience.
Minimum of 2 years of experience working in a help desk environment with ServiceNow tools.
Prior experience with HHS and/or the Office of Inspector General customer, is a plus.
Must have great oral and written communication skills.
It Support | Entry Level
By The Ford Agency At , Washington, 20036, Dc
Provide IT support for the end users both onsite and remotely
1+ years of experience in a Help Desk role
Excellent interpersonal and communication skills
Install and trouble shoot software or hardware updates and issues
Track incidents and service requests
Associate's Degree or Technical Degree in Computer Science
Entry-Level It Support Associate- Overnight (B)
By Expedient At , Carmel, 46032, In $32,000 - $37,000 a year
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
It Help Desk Support (Onsite)
By Core-Mark At , Knightdale, 27545, Nc
Confers with staff, users, and management to establish requirements for new systems or modifications.
Ability to establish credibility to build and maintain strong relationships with customers, management, and other IT professionals.
Extensive knowledge in troubleshooting/diagnosing of computer hardware and network problems and providing resolutions
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Provides technical support to internal and external users of the computer system.
It Customer Support - Entry (Help Desk)
By Olympic College At , Bremerton, 98337, Wa $57,096 - $76,800 a year
Two years of documented technical experience.
Thorough knowledge of Microsoft software and operating systems.
Thorough knowledge of PC Hardware, maintenance, and repair.
Intermediate knowledge of networks, servers, and other technology equipment.
At least a two-year Technical Degree or equivalent work experience.
Demonstrate strong computer operation and set-up skills.
Entry-Level It Support Associate- Overnight (F)
By Expedient At , Greentree, Pa $32,000 - $37,000 a year
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment

Are you looking for an exciting opportunity to start your career in IT? We are looking for an enthusiastic and motivated individual to join our IT Help Desk Support team! You will be responsible for providing technical assistance to our customers and helping them resolve their IT issues. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!

What is Entry level IT Help Desk Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of IT security protocols and procedures
• Ability to work in a fast-paced environment

What is Entry level IT Help Desk Support Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with customer service
• Knowledge of Microsoft Office Suite

What is Entry level IT Help Desk Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of IT security protocols and procedures
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite

What is Entry level IT Help Desk Support Experience?

• Previous experience in a help desk or technical support role
• Experience troubleshooting and diagnosing technical problems
• Experience working with customers in a customer service role

What is Entry level IT Help Desk Support Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical problems
• Provide technical support and guidance to customers
• Document customer inquiries and resolutions
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in