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Email Customer Support Agent Jobs

Customer Support Agent Jobs
By Angel Studios At Spanish Fork, UT, United States
Experience with Zendesk platform or remote support tools preferred
Proficient verbal and written communication skills
Basic computer skills and technology understanding
1+ years experience in customer service
2+ years experience in customer service
Thorough understanding of customer service software remote platforms
Remote Customer Support Agent
By Foundever At , Remote $12 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Effective verbal and written communication skills
Ready to help and provide a memorable and delightful experience
401K retirement plan with company match
Flexibility to needs of business
Must have High School Diploma or GED Equivalent
Customer Service/Support - Email, Phone, Billing, Shipping, Sap
By CyberCoders At Oceanside, CA, United States
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Customer Service/ Customer Support experience - ideally something in the 1-4 years' worth of experience is desired.
Phone Support - Call center and/or phone support experience is a big must have.
Must have strong communication and documentation skill set - ability to follow-through and prioritize tasks on the fly.
Order/Return Processing experience a plus
Those with previous SAP experience will be given priority consideration
Bloom - Customer Support Agent
By SWORD Health At , Remote
Knowledgeable and experienced in service desk solutions;
Manage customers requests from beginning to end;
Proven working experience in providing customer support.
To ensure you feel good solving a big Human problem, we offer:
Have a positive, empathetic and professional attitude toward our customers at all times;
Respond promptly to customer inquiries;
Customer Support Agent Jobs
By Riverside Insights At , $21 an hour
Empower yourself with ongoing knowledge of our products and systems through group and self-lead training.
Continuous learning to improve and grow their knowledge of our products, platforms, and systems.
Strong oral, written and organizational skills.
Physical Requirements for this Position:
Riverside Insights Benefits and Perks:
Utilize resources and tools to independently research and troubleshoot to provide effective and timely resolution of customer issues.
Remote Customer Support Agent
By Insight Global At Bentonville, AR, United States
Excellent written and spoken communication skills
Strong computer skills- proficient in excel, dual screens and reporting
Good problem-solving, analytical, and team working skills
Strong attention to detail and the ability to multitask with multiple applications at one time.
Customer Support Agent Jobs
By T2 Flex At Anaheim, CA, United States
This is a remote / Work From Home position
Exceptional knowledge of products and the ability to provide support and training on the product.
Explaining processes, forms and procedures to callers, ensuring that customers understand required documentation requirements and subsequent measures
1-3 years of customer service experience
Exceptional interpersonal, written and oral communication skills
Knowledge of medical terminology is a plus
Chat/Email/Phone Customer Service Agent
By Foundever At , Orem, 84097, Ut $17 an hour
Internal Mobility (84% of our managers are promoted within)
Provide ongoing support to the Experience Team as needed.
2-4 years of professional experience in a support or operations-type role
Strong writing skills. Expert communicator in both small-talk and high-pressure moments.
Must thrive in dynamic environments. Driven to take on new responsibilities.
Strong attention to detail, organization skills, with an ability to stay focused on assigned tasks.
Customer Support Agent Jobs
By Studies Weekly At Orem, UT, United States
Education and Experience -- *
Acquire in-depth knowledge of the company's products
Acquire in-depth knowledge of the company's online system
Acquire in-depth knowledge of the internal procedures and systems
Excellent customer service and interpersonal skills
Excellent oral and written communication skills
Customer Support Agent Jobs
By Experiential-inc At Costa Mesa, CA, United States
Participate in classroom training sessions and product knowledge seminars.
1-2 years of marketing, sales or customer service experience
Strong desire to continue learning and developing professional skill sets
Exceptional customer service and communication skills
Increase community awareness on available promotions and services through interactive outreach initiatives
Educate community members on available services

Are you looking for a job that will let you help people while also giving you the opportunity to work from home? We are looking for an Email Customer Support Agent who can provide excellent customer service and technical support to our customers. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview Email Customer Support Agents provide customer service and technical support to customers via email. They respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. Detailed Job Description Email Customer Support Agents are responsible for responding to customer inquiries and providing technical support via email. They must be able to quickly and accurately assess customer needs and provide solutions to customer problems. They must be able to communicate effectively with customers, understand customer needs, and provide appropriate solutions. They must also be able to troubleshoot technical issues and provide technical support. Job Skills Required
• Excellent written and verbal communication skills
• Ability to quickly and accurately assess customer needs
• Ability to provide appropriate solutions to customer problems
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience with email customer support
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience with email customer support
Job Responsibilities
• Respond to customer inquiries via email
• Troubleshoot technical issues
• Provide technical support
• Provide solutions to customer problems
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer service metrics and report on customer service performance