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Email Customer Support Agent Jobs

Customer Support Agent Jobs
By LC EXCLUSIVE At California, United States
Previous experience in customer service or hospitality also a plus, but not required.
Present, promote and sell packages using proven sales techniques to prospective customer.
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
A high school diploma or GED equivalently.
Virtual Customer Support Agent
By LC EXCLUSIVE At California, United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Customer Service/Email Agent
By Mercatalyst At United States
2+ years’ experience in customer service, preferably in internet retail / e-commerce or chat business
Excellent writing skills & command of proper grammar
Excellent computer / internet skills
Experience with spreadsheets, especially Google Docs
Comprehending and empathizing with customer comments, concerns, and complaints;
Composing email responses that are grammatically correct, clear, concise, and reflective of Mercatalyst’s community tone and style;
Customer Support Agent Jobs
By Karat Financial At United States
Excellent multitasker and time management - handle multiple streams of inbound requests and several open tasks at a time.
Investigate and manage declined transactions and customer notifications.
Ensure timely resolution of customer problems while maintaining a positive customer experience.
2+ years of customer support or similar client-facing experience.
Experience using ticketing systems: (Zendesk, Salesforce, etc)
Remote (within the US) and flexible work culture
Customer Install Support Agent
By Verizon At , Temple Terrace $50,000 - $92,000 a year
Acquiring and maintaining current knowledge of relevant product offerings and support policies to provide a best in class installation experience
CTT+ certification or technical training experience
Work closely with peers across all departments, to ensure an exceptional, and seamless experience for our customers
Associates Degree or Equivalent Work Experience
Experience with telematics installation, low voltage electronics, and automotive mechanical experience
3+ years experience in a telematics installation role
Bilingual Customer Support Agent (Brazilian-Portugese And English Speaking)
By CoinFlip At , Remote
Completing all expected training to continue to grow and validate their abilities
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Adhering to all performance expectations documented in the Customer Support Confluence page
High School Diploma or equivalent required
Customer Support Agent Jobs
By SkySlope At , Sacramento, 95814 $22 an hour
Experience providing a high level of customer service, preferably in a technology environment or call center
Experience with both Microsoft and Mac platforms
Experience using a variety of different web browsers
Excellent written and verbal communication skills
Contributing to the efficiency of the software support department, while also supporting their team members
Be a subject matter expert on the SkySlope platform and confidently resolve issues customers are having
Inforce Customer Support Agent
By EquiTrust Life Insurance Company At , West Des Moines, 50266, Ia
Maintains a basic knowledge and understanding of all products offered by EquiTrust.
Successfully manages a large volume of inbound calls in a timely manner.
Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives.
Must have basic mathematical, organizational, and problem-solving skills with attention to detail.
Ability to prioritize workflows, establish and meet deadlines and manage multiple concurrent tasks.
Basic computer skills and the ability to navigate multiple systems and programs including Microsoft Office, proprietary systems, and other technology solutions.
Customer Support Agent (Overnight)
By Olliv By CoinFlip At United States
Completing all expected training to continue to grow and validate their abilities
Basic knowledge of cryptocurrency and blockchains
General passion and knowledge of fintech and crypto
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Customer Support Agent - Temp
By Rupa Health At , Remote
Highly organized, able to think 1 step ahead, takes initiative, time management, and able to handle many tasks
We all wear many hats so responsibilities may change over time!
Strong communication & customer service skills
Work remotely - anywhere in the USA
Hi! I’m Tim, Customer Support Manager at Rupa!
Customer support interactions with practitioners, patients, and lab partners through chat, email, and phone
Customer Support Agent (Peoria)
By Clae Solutions At Pekin, IL, United States

We are seeking a Client Support Specialist to join our team! We are currently experiencing explosive growth and need to add to our Peoria office. The ideal candidate will be organized, ...

Technical Customer Support Agent
By ADP At Parsippany, NJ, United States
Microsoft Certified Professional (MCP) or equivalent certification/experience
2 years' experience with Enhanced Time and/or Workforce Manager
Are you ready to join a company offering career advancement opportunities throughout your career journey?
1 - 3 years ADP Client Services or equivalent outside experience
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Other Acceptable Experiences Could Include
Customer Support Representative, Chat & Email
By thredUP At Phoenix, AZ, United States
Maintains updated knowledge of various marketing/promotional strategies offered our customers
Identifying ways to improve processes and the customer experience, surfacing problems early to Team Managers and being creative in proposing solutions.
Knowledge of CS software and proficient using Google Suite, smartphone applications or similar experience
Has 1+ years customer service experience, communicating with customers via chat and email
Knowledge of product categories, pricing, delivery times and methods.
Experience working in a startup environment
Customer Support Agent - Us
By VanMoof At United States
Native English (UK/US/AUS/CA) communication skills, both written and spoken – any other language is a major bonus!
Your work week will be from Wednesday until Sunday with Monday and Tuesday off.
The work hours vary between 10.45 AM - 9.45 PM. You almost never work longer than a normal shift!
Be our first port of call for our North American support issues and customer service.
Get smart with your working hours, so that every customer gets an answer when they need it.
Become a walking Encyclopedia about all VanMoof products we've ever sold, so you can answer customer questions in an instant.
Customer Support Agent 40$ Per Hour
By Department of Consumer & Business Services At United States
Content Creation and Help Center Management (10%)
Manage and organize a portion of all inbound tickets from customers and internal team members
Leverage support tools to efficiently deliver a world class customer experience and gather customer feedback
Become a Relo Product expert and help both customers and coworkers succeed via knowledge sharing
Standardize best practices, knowledge bases, and external-facing documentation to create scale in the customer support role
2-3+ years of proven experience in a customer-facing role at a technology solution, agency, brand or media company.
Customer Support Agent Jobs
By Ad Hoc Labs At , Los Angeles, Ca
Knowledge/experience with troubleshooting difficult technology issues.
Exceptional reading, listening and writing skills.
Experience with software such as Google Docs, Slack, etc.
Experience with Customer Service Software (Desk, ZenDesk, Help Scout, etc.)
Collaborate with other agents to resolve issues and respond to cases in a timely, accurate, and professional manner.
Follow internal guidelines for appropriate customer communication.
Digital Customer Support Agent
By Insight Global At United States
Proven Time Management and Organizational Skills
Has attention to detail and critical thinking skills
Able to manage their own schedule and workload
Can communicate effectively in writing
Open to receiving performance feedback and incorporating recommendations into daily practices
Looking for a long-term stable appointment
Customer Support Agent Jobs
By State of Iowa Talent Gateway At , , Ia $34,528 - $50,710 a year
Experience working in a call center environment
Experience in providing customers information about various tax types
Demonstrated experience with related work that requires attention to detail
Additional preference will be given to candidates who have experience with the GovConnectIowa application
Flexible Working Environment- Work from Home Opportunities
Experience equal to three years of full-time clerical or closely related work;
Customer Support Agent Jobs
By GAN At , Las Vegas, 89145, Nv
Respond to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office and Jira (preferred)
Excellent English written and verbal communication skills
Previous experience in online gaming/gambling/sports betting (Preferred)
Previous experience in dealing with customer fraud (Preferred)
Provide excellent customer service via phone, live chat, and via email.
Customer Support Agent - Integrated Healthcare - Phoenix, Az
By Terros Health At Phoenix, AZ, United States
Well-developed critical thinking and analytical abilities, and time management, organizational, conflict resolution and judgement skills.
Knowledge in call center production metrics and management.
Perform data entry and appointment confirmation.
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
NextGen electronic health record software and Cisco telecommunication system experience a plus; Microsoft proficiency with a focus on spreadsheet creation preferred.
At least 2 years of of call center experience preferred

Are you looking for a job that will let you help people while also giving you the opportunity to work from home? We are looking for an Email Customer Support Agent who can provide excellent customer service and technical support to our customers. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview Email Customer Support Agents provide customer service and technical support to customers via email. They respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. Detailed Job Description Email Customer Support Agents are responsible for responding to customer inquiries and providing technical support via email. They must be able to quickly and accurately assess customer needs and provide solutions to customer problems. They must be able to communicate effectively with customers, understand customer needs, and provide appropriate solutions. They must also be able to troubleshoot technical issues and provide technical support. Job Skills Required
• Excellent written and verbal communication skills
• Ability to quickly and accurately assess customer needs
• Ability to provide appropriate solutions to customer problems
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience with email customer support
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience with email customer support
Job Responsibilities
• Respond to customer inquiries via email
• Troubleshoot technical issues
• Provide technical support
• Provide solutions to customer problems
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer service metrics and report on customer service performance