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Collection Customer Service Agent Jobs

Nifa Customer Service Agent - Training Starts August 29Th!
By Nelnet At , Remote $13 an hour
Ability to learn and retain knowledge of Homeowner Assistance Fund (HAF) program
Strong oral and written communication skills
Interact with customers on their accounts, including inbound, outbound phone calls, and chats
Contact customers on accounts, including outbound customer contact when appropriate.
Maintain and ensure integrity of data and sensitive information
Work with our customers across multiple platforms simultaneously to address questions and resolve issues
Cashier/Customer Service Agent
By LifeLearn Animal Health At Minneapolis–Saint Paul, WI, United States
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Collection Agent Jobs
By ADT Commercial At Irving, TX, United States
Zero (0) to two (2) years of Collections experience.
Basic typing ability, ability to multi-task, basic math skills, problem solving skills, and communication skills.
PC experience and/or the ability to learn basic functions.
Meet pre-determined departmental standards for productivity and quality measures.
Participate on internal quality/continuous improvement teams on a rotational basis.
Interface with SSO on billing service-related issues.
Customer Service Agent/Non-Dot
By FedEx Ground At Needham, MA, United States

Shift: Monday - Friday 10:00 a.m. - 2:00 p.m. Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Customer Service Agent Jobs
By Polar Air Cargo At Redondo Beach, CA, United States
Providing ongoing support, assistance and information to customer service staff, and management;
High school degree or equivalent work experience.
Applies interpersonal, communication, and telephone skills.
Applies conceptual and problem solving skills.
Three years airline customer service or cargo-related experience.
Computer-savvy with a working knowledge of cargo systems.
Customer Service Agent Jobs
By JTBJ ENTERPRISE At Bronx, NY, United States

We will provide all the training you need to grow with the company and to become a Certified Travel Agent!

Virtual Customer Service Agent
By GigXDigital,Inc. At United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Agent Jobs
By FedEx Ground At Tennessee, United States

Shift: Monday, Tuesday and Wednesday 2:30 PM - 9:00 PM & Saturday 12:30 PM-5:00 PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes ...

Customer Service Agent Jobs
By FedEx Ground At Oklahoma, United States

To Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions ...

Customer Service Agent Jobs
By JTBJ ENTERPRISE At Somers, NY, United States

We will provide all the training you need to grow with the company and to become a Certified Travel Agent!

Customer Service Agent/ Non Dot
By FedEx Ground At Midland, TX, United States

Shift: Tuesday - Friday 3:00 PM - 8:00 PM and Saturday 6:30 AM - 12:00 pm OR 12:00 pm - 5:00 PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which ...

Customer Service Agent Jobs
By FedEx Ground At Cheektowaga, NY, United States
The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.
750. Definitions. For the purposes of this article, the following terms shall have the following meanings:
\"Public agency\" means the state or any local subdivision thereof, or any state or local department, agency, board or commission.
\"Private employer\" means any person, company, corporation, labor organization or association which employs ten or more persons.
The time which has elapsed since the occurrence of the criminal offense or offenses.
The age of the person at the time of occurrence of the criminal offense or offenses.
Customer Service Agent Jobs
By FedEx Ground At Maple Grove, MN, United States

Shift: Tuesday through Friday from 8:30am to 5pm and Saturday 8am to 5:30pm Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to ...

Customer Service Agent Jobs
By EDS Service Solutions At Kansas City, MO, United States

EDS is Hiring Customer Service Agents at the MCI Airport! EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and top-rated rental car ...

Customer Service Agent Jobs
By FedEx Ground At Portage, MI, United States

Shift: Tuesday - Saturday (Tues-Fri 4:00PM - 9:00PM, Sat 8:00AM - 5:00PM) Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to ...

Roc Customer Service Agent
By Office Practicum At Fort Washington, PA, United States
Education / Professional Certifications or Licenses Required:
You may discuss equal employment opportunity related questions with your supervisor or any other member of management.
Utilize critical thinking, and problem solving skills to address client issues in the most efficient way possible
Excellent communication skills, including written and speaking skills
Active listening skills- strong proficiency
Lifting requirements of no more than five pounds.
Customer Service Agent Jobs
By FedEx Ground At Illinois, United States

MAY NEED TO COVER ADDITIONAL SHIFTS WHEN OTHER AGENTS ARE ON VACATION*** $17.01 PER HOUR PLUS BENEFITS

Customer Service Agent Jobs
By FedEx Ground At Greater Sioux Falls Area, United States
Company matched 401(K) If you contribute 6%, we will match 8%!
Corporate discounts on everything from cars to Apple products
Advancement opportunities - We hire from within
Gym Membership discounts and much more.!
Customer Service Agent Jobs
By FedEx Ground At Portland, OR, United States
Benefits begin at 90 days for part-time positions
Medical, Dental and Vision insurance with a low monthly premium
PTO for personal, sick, vacation and 6 Federal Holidays
Tuition reimbursement up to $5,250 per year
401K with up to an 8% corporate match
Discounts on travel, cell phones and more
Customer Service Agent Jobs
By FedEx Ground At Norfolk City County, VA, United States

Additional Job DescriptionPM PT CSA position. Tuesday-SaturdayJob DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Are you a customer service superstar? Join our team and help us provide exceptional service to our customers! We are looking for a Customer Service Agent to join our team and provide outstanding customer service to our customers. You will be the face of our company and the first point of contact for our customers. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Job Description of Collection Customer Service Agent A Collection Customer Service Agent is responsible for providing customer service and collections support to customers. They are responsible for handling customer inquiries, resolving customer complaints, and providing assistance with payment arrangements. They must be able to effectively communicate with customers, maintain accurate records, and adhere to company policies and procedures. Job Skills Required
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to maintain accurate records
• Ability to handle difficult customer situations
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service and/or collections
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent customer service and communication skills
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of accounting principles and practices
Job Experience
• Previous experience in customer service and/or collections
• Previous experience in a call center environment
• Previous experience in a collections environment
Job Responsibilities
• Handle customer inquiries and complaints
• Provide assistance with payment arrangements
• Maintain accurate records of customer interactions
• Adhere to company policies and procedures
• Follow up with customers to ensure satisfaction
• Monitor customer accounts for payment status
• Negotiate payment arrangements with customers
• Resolve customer disputes and complaints