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Clinical Help Desk Technician Jobs

Help Desk Technician - Flexible Office/Home Schedule
By Kaplan At Boston, MA, United States
Working Knowledge of mobile OS e.g. Android/iOS and Mobile Deployment Management.
Knowledge of Mac OS and enterprise experience with supporting Mac devices with JAMF.
Providing 1st line IT support for incidents and service requests in person or via remote support tools.
Contributing to our knowledge base and writing support documentation.
Setting up and configuring new hardware to meet business requirements.
Keeping peers and the Service Desk Manager informed of trends, significant problems, and unexpected delays.
Help Desk Technician Jobs
By Eisenhower Health At , Rancho Mirage, 92270, Ca
Required: 1 year of proven Help Desk experience with a preference for hospital or healthcare environment
Preferred: 1 year previous experience with Help Desk in a hospital setting
Provides an excellent service desk experience to all customers
Provides timely and effective documentation in EMC’s Knowledgebase
Use the contents of the Knowledgebase and help desk software to assist with resolving Help Desk calls
Assists team members with knowledge transfer by creating, reviewing, updating Knowledgebase articles
Help Desk Technician Ii
By Cuningham Group At , Los Angeles, Ca $71,000 - $123,000 a year
Proficient with Zoom technology, InTune and Package creation, Windows 10, Active Director User/Group management, Exchange/Office 365 management, remote access applications.
Escalate issues and distribute tickets to other team members, vendors, or Help Desk Manager as appropriate.
Provide strong customer service skills.
Experience within the AEC industry, a plus.
Provide second-level support for all Business Technology incidents. Act as a backup to first-level support as needed.
Effectively communicate technical matters to a non-technical audience
Help Desk Technician Jobs
By Scandinavian Tobacco Group Canada At , Richmond, 23223, Va
Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, VC technology
Minimum 5 years’ help desk experience a MUST
Service-oriented, self-starter with a flexible mindset and strong communication skills
Experience with Office365 and Teams
Your areas of knowledge and expertise (that matter the most for this role):
Work Location: Hybrid remote in Richmond, VA
Help Desk Technician Jobs
By Lake Washington Institute of Technology At , Kirkland, 98034, Wa
Perform account management for all college systems administered by information technology services, including adding, changing, reactivating, disabling, and deleting users
Experience providing responsive customer support with a calm and professional manner, preferably in information technology or other technical capacity
Strong organization skills; detail oriented; ability to troubleshoot, analyze and resolve problems
Excellent written, verbal, and email communication skills; demonstrated ability to serve as a bridge between technology-fluent employees and others
Official transcripts/certifications will be required upon employment
Other conditions that may apply will be detailed upon the offer of employment
Help Desk Technician - Norwood
By Atrius Health At , Norwood, Ma

At least 1-3 years related experience troubleshooting & resolving computer related issues at a help desk.

Help Desk Technician - Norwood

Help Desk Technician I
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
Help Desk Technician Jobs
By Mozaic At Waterloo, NY, United States
Audit agency computers, users, file access and other HIPAA, NIST, CMMC or compliance requirements that the agency participates with.
High school diploma with at least two (2) years of experience providing hardware and software support to small-to-medium sized companies.
Experience with Windows operating systems, Microsoft Office Suite, Microsoft Active Directory
Knowledge of basic networking concepts or theory preferred
Experience with computer hardware, laptop hardware, printers and other business technology preferred.
Paid Comprehensive Training and Certification Programs
Help Desk Technician Jobs
By Select Source International At Groton, CT, United States
Ticket Management within ServiceNow – Processing tickets to schedule for software installation or close out to initiate delivery to location.
Inventory Management of imaged and pre-imaged assets
Data Entry and Tracking within ServiceNow and Microsoft Excel
Acts as center hub for communication between Software Technicians, Imaging Technicians, Shipping & Receiving and end-users.
Job Title: Desktop Support Technician
Maintains a high degree of professionalism in actions
Help Desk Technician Jobs
By Concero At Greater St. Louis, United States
• Microsoft, A+, N+, and/or S+ certifications or equivalent experience
• Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals
• Experience maintaining Office 365 user accounts
• Solid written and oral communication skills
• Solid interpersonal and team skills
• Solid documentation and reporting skills
Help Desk Technician Jobs
By LanceSoft, Inc. At San Antonio, TX, United States
Location: **Remote** Looking for candidates living within 50 miles of San Antonio, TX
6 months of hardware experience preferably in a call center environment
High School Diploma or GED required.
Job Title: ‘Tech Support Associate/Senior IS Technician/Desktop Support Technician'
Duration: 3+ Months Contract with Possible Extension
2hr start windows: 1 p.m. to 3 p.m. (EST) including weekend day/night.
Help Desk Technician Jobs
By Laiba technology At Fort Myers, FL, United States

Experience in IT Desktop Support and Team Management in Client Facing RolesThis position Leads IT Deskside staff with technical support or desktop/laptop computers, applications, printers and related ...

Help Desk Technician Jobs
By Triple-S Steel Holdings, Inc. At Greater Houston, United States
Provide end-user software and hardware troubleshooting and problem solving skills.
Troubleshoot, upgrade and repair desktop PCs, remote, on-site, and in office.
Experience with Microsoft Office 2016 and 2010
Good written and verbal communication skills
Analytical and problem solving abilities
Medical, dental, and vision insurance; dependents and domestic partners eligible
Help Desk Technician Jobs
By Insight Global At Walnut Creek, CA, United States
Strong teamwork skills, good time management ability, and proficiency to follow instruction
1+ year of Windows 10 experience
Excellent customer service and communication skills
Healthcare or hospital environment experience
Desktop Technician Tier II – 1 open
Desktop Technician Tier I – 2 open
Help Desk Technician Jobs
By Lancesoft India At Texas, United States
6 months of hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills
********Must be 50 miles from
Help Desk Technician Jobs
By Perfect computers At Brooklyn, NY, United States

Seeking a level 2 to add to our team Windows 7,10,11 Windows Server 2012, 2016, 2019, 2021 Systems administration including Active Directory, Windows Group Policy Troubleshooting DHCP, DNS, file, and ...

Help Desk Technician Jobs
By Kaztronix LLC At Fort Bragg, NC, United States
Image Computers (Ensuring that all software and patches are installed).
Answer the local Helpdesk Phone
Ensure that users have trouble ticket for service.
Install (Government Approved) Local Printer Software.
Call Vendors for broken equipment (Dell and Client) to obtain technical support and parts.
Install Hardware parts that does not require vendor technician to install.
Help Desk Technician Jobs
By HBE LLP At Lincoln, NE, United States
Support and Manage Updates to Citrix environment
1-3 years’ experience working in a help desk environment preferred
A collaborative, team-oriented service approach
Excellent opportunities for learning and career growth
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Respond to employee queries by phone and email
Help Desk Technician Jobs
By NexusTek At New York City Metropolitan Area, United States
• Experience with ticketing systems required and managed services a plus
Open to work from home opportunities within New York or Delaware
• Excellent listening, judgment, and critical thinking skills
• Well-organized; ability to manage multiple activities simultaneously
• Experienced with Windows Server technologies and desktop operating system
• Experienced with network configuration and troubleshooting
Help Desk Technician-Washington Dc
By Cogent Communications At Washington, DC, United States
Create, modify and manage Active Directory objects via Windows Server
Degree in an IT-related field or equivalent experience
2+ years of working experience as 1st Level Support / User Helpdesk
Solid knowledge of personal computer hardware configuration and setup
Basic knowledge of DNS, FTP, TCP/IP, file and print servers
Experience in using Active Directory, Creating and managing accounts

Are you looking for an exciting opportunity to use your technical skills in a clinical setting? We are looking for a Clinical Help Desk Technician to join our team! You will be responsible for providing technical support to our clinical staff and ensuring that our systems are running smoothly. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview A Clinical Help Desk Technician is responsible for providing technical support to healthcare professionals and patients. They are the first point of contact for any technical issues that arise in a healthcare setting. They provide technical assistance to healthcare professionals and patients, troubleshoot and resolve technical issues, and provide technical advice and guidance. Detailed Job Description A Clinical Help Desk Technician is responsible for providing technical support to healthcare professionals and patients. They are the first point of contact for any technical issues that arise in a healthcare setting. They provide technical assistance to healthcare professionals and patients, troubleshoot and resolve technical issues, and provide technical advice and guidance. They must be knowledgeable about the various healthcare systems and technologies used in the healthcare setting. They must be able to communicate effectively with healthcare professionals and patients, and must be able to work independently and as part of a team. Job Skills Required
• Knowledge of healthcare systems and technologies
• Excellent communication and customer service skills
• Ability to troubleshoot and resolve technical issues
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in a healthcare setting
• Certification in healthcare IT systems
• Knowledge of HIPAA regulations
Job Knowledge
• Knowledge of healthcare systems and technologies
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of HIPAA regulations
Job Experience
• Experience in a healthcare setting
• Experience in providing technical support
• Experience in troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical assistance to healthcare professionals and patients
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Maintain and update healthcare systems and technologies
• Monitor and maintain network systems and protocols
• Ensure compliance with HIPAA regulations