Clinical Help Desk Technician Jobs in Virginia
Help Desk Technician (Arlington, Va)
By Innovative Driven
At Arlington, VA, United States
Help Desk Technician Jobs
By Scandinavian Tobacco Group Canada
At , Richmond, 23223, Va
Help Desk Technician – Herndon Va
By Cogent Communications
At Herndon, VA, United States
Help Desk Technician Jobs
By Glocal RPO
At Falls Church, VA, United States
Are you looking for an exciting opportunity to use your technical skills in a clinical setting? We are looking for a Clinical Help Desk Technician to join our team! You will be responsible for providing technical support to our clinical staff and ensuring that our systems are running smoothly. If you have a passion for technology and a desire to help others, this could be the perfect job for you!
Overview A Clinical Help Desk Technician is responsible for providing technical support to healthcare professionals and patients. They are the first point of contact for any technical issues that arise in a healthcare setting. They provide technical assistance to healthcare professionals and patients, troubleshoot and resolve technical issues, and provide technical advice and guidance. Detailed Job Description A Clinical Help Desk Technician is responsible for providing technical support to healthcare professionals and patients. They are the first point of contact for any technical issues that arise in a healthcare setting. They provide technical assistance to healthcare professionals and patients, troubleshoot and resolve technical issues, and provide technical advice and guidance. They must be knowledgeable about the various healthcare systems and technologies used in the healthcare setting. They must be able to communicate effectively with healthcare professionals and patients, and must be able to work independently and as part of a team. Job Skills Required• Knowledge of healthcare systems and technologies
• Excellent communication and customer service skills
• Ability to troubleshoot and resolve technical issues
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in a healthcare setting
• Certification in healthcare IT systems
• Knowledge of HIPAA regulations
Job Knowledge
• Knowledge of healthcare systems and technologies
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of HIPAA regulations
Job Experience
• Experience in a healthcare setting
• Experience in providing technical support
• Experience in troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical assistance to healthcare professionals and patients
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Maintain and update healthcare systems and technologies
• Monitor and maintain network systems and protocols
• Ensure compliance with HIPAA regulations
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