Bilingual Account Representative Jobs
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By Precoa
At Campbell, CA, United States
Are you a bilingual speaker looking for a new challenge? We are looking for an Account Representative to join our team and help us provide exceptional customer service to our Spanish-speaking clients. If you have excellent communication and problem-solving skills, this could be the perfect opportunity for you!
Overview A Bilingual Account Representative is responsible for providing customer service and sales support to clients in both English and Spanish. They are responsible for managing customer accounts, providing customer service, and resolving customer inquiries. They must be able to communicate effectively in both languages and be able to provide accurate information to customers. Detailed Job Description A Bilingual Account Representative is responsible for providing customer service and sales support to clients in both English and Spanish. They must be able to communicate effectively in both languages and be able to provide accurate information to customers. They must be able to manage customer accounts, provide customer service, and resolve customer inquiries. They must be able to provide customer service in both languages and be able to provide accurate information to customers. They must be able to handle customer complaints and provide solutions to customer issues. They must be able to maintain customer records and provide accurate information to customers. Job Skills Required• Excellent verbal and written communication skills in both English and Spanish
• Ability to multi-task and prioritize tasks
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service and sales principles
• Knowledge of computer systems and software
• Knowledge of customer service and sales principles
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• Minimum of two years of customer service experience
• Fluency in both English and Spanish
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service and sales principles
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service and sales principles
• Knowledge of computer systems and software
• Knowledge of customer service and sales principles
• Knowledge of customer service and sales processes
• Knowledge of customer service and sales techniques
• Knowledge of customer service and sales strategies
Job Experience
• Minimum of two years of customer service experience
• Experience in a customer service or sales role
• Experience in a bilingual customer service or sales role
• Experience in a customer service or sales role in a fast-paced environment
Job Responsibilities
• Manage customer accounts and provide customer service in both English and Spanish
• Resolve customer inquiries and provide accurate information to customers
• Handle customer complaints and provide solutions to customer
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