Wellness Operations Manager Jobs

Development of the CRM (customer relationship management) platform, including lead conversion and intake processes.

Quality focused, organization, time management, teamwork, and mission driven.

Must have patient-centered customer service skills with excellent multitasking abilities, problem-solving, organizational, and planning skills.

CRM database knowledge and experience.

3 years minimum experience as a sales manager, preferably in a healthcare delivery setting.

Food Protection Manager Certification o Food Handler Certification

Provide wellness coaching on: diabetes, nutrition, heart health, stress management, mental health, tobacco cessation, physical fitness, and more.

Support employees in achieving health goals through routine health screenings, knowledge assessments, and education.

Make improvements to existing wellness programs based on data and experience.

Thorough knowledge of Microsoft Windows, Outlook, Excel, and Word or similar software.

Demonstrated experience in health and wellness coaching.

Health and wellness related experience such as nutrition and exercise.

Minimum 3+ Years of experience in Marketing in a Project Coordinator or Project Manager equivalent

Marketing degree or equivalent years of experience

Proficient skills in Microsoft office applications including Word, Excel, PowerPoint, Adobe Pro, WorkFront and Outlook.

Competitive salary and benefits package, including health, dental, and vision insurance, 401k matching, and paid time off

Successful applcants for the role will have the following:

Ability to develop and maintain a budget and expense goals.

Resort, Spa, Wellness, or Hospitality management or supervisory experience

Open to learning, developing new skills and professional experiences

Manage the department's payroll, timeclock edits, commissions, vacation planning, monitoring and rectifying any discrepancies

Act as a conduit between Guides, Experience Specialists, Providers and Guests

Perform all job duties In a safe manner and abide by all safety policies and procedures

Successfully complete all training and certifications needed for the position

Perform other duties as requested by management.

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Create and manage programs and initiatives that address the physical, mental, emotional, social, and spiritual dimensions of health.

Must have bachelors degree in health sciences, or related, and nationally recognized certification from professional wellness organization(s).

At least 3 years progressive experience in a related field.

Must have prior experience managing wellness operations.

Perform any other duties/responsibilities not mentioned here or given by the management team

Ensure that all licensing and certification requirements are met in accordance with local and state regulations.

Understanding of inventory management and retail operations

Ensure members receive the highest level of customer service; establish a luxurious and comfortable client experience.

Manage and oversee the retail, inventory and professional ordering via accounts

Experience running large or unique spa concepts for more than 3-4 years

Conduct presentations and meetings with potential corporate partners, effectively communicating the value proposition of the gym's offerings and services.

Strong interpersonal and communication skills, with the ability to effectively engage with a diverse range of stakeholders

Excellent networking and relationship-building skills, particularly within the corporate wellness industry

Strong analytical and problem-solving skills, with the ability to adapt strategies based on data and market insights

Minimum 3-5 years of experience in corporate wellness, business development, or sales roles, preferably within the fitness industry

Medical, Dental and Vision insurance

Experience with healthcare or health benefits

Carry cross-divisional cooperation across Delta to maintain alignment in key projects that touch the Global Benefits and Analytics & Innovation space

Develop productive and collaborative relationships between key Global Benefits and Analytics & Innovation leaders and counterparts across other organizations within Delta

Comprehensive health Benefits including medical, dental, vision, short/long term disability and life Benefits

Bachelor's degree and a minimum of 7 years of professional experience or equivalent work experienceis required

Proven experience leading multi-disciplinary process design- and technology initiatives, on both medium and large-scale projects involving multiple partners and stakeholders

Manage staff and delegate responsibility as needed

Connect with the surrounding community to generate sales and business. This is an opportunity to use your creative skills.

Barista, spa, or salon experience is a bonus

Excellent communication skills to connect effectively with customers and co-workers

Ability to manage a fast-paced, high-volume, clean, customer-focused workplace

barista, spa, or salon experience is a bonus

Experience with claims analytics and chronic condition management programs is a plus

Bachelor’s Degree with 3+ years’ experience in wellness or benefits industry; direct client-facing experience preferred

Offering innovative thinking and solutions that continue to set us apart

High visibility and influence working in collaboration with senior leaders, who all have deep experience and strong reputations in this industry

Excellent written and verbal communication skills, comfortable presenting to large groups and executive teams

Critical thinking, attention to detail, and problem-solving skills