Register
Recruit Create CV

Virtual Call Center Representative Jobs

Virtual Call Center Jobs
By VCA Animal Hospitals At , Los Angeles, 90064 $15.77 - $23.65 an hour
Provide feedback to management on call management tool, protocols, script, and client reception with an intent to improve operations
Fulfill other related duties as assigned EDUCATION/EXPERIENCE
High school diploma or equivalent PREFERRED SKILLS AND QUALIFICATIONS
Schedule client appointments efficiently while providing a high-quality experience
Manage high volume of inbound and outbound calls and use of SMS/Texts
Prior Veterinary Experience and/or prior call center experience in a medical setting is preferred
Virtual Call Center Technician (Police)
By City of Rocky Mount At , Rocky Mount, 27804, Nc $22.08 - $33.12 an hour
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
Experience working with Records Management Software (RMS) and Computer Aided Dispatch (CAD) police computer software applications.
Utilizes the Agencies Record Management System by looking up information and inputting new information regarding criminal investigations.
Prior experience working in a law enforcement office providing clerical and/or administrative support.
Intermediate or advanced level knowledge of Microsoft Office.
Experience researching criminal justice sensitive information using various police software databases.
Virtual Call Center Representative - Inbound Calls Only
By Emerald Professional Consulting At United States
Utilize active listening and effective communication skills to understand customers' needs and offer appropriate solutions or recommendations.
Participate in ongoing training and development sessions to enhance your skills and customer service abilities.
Manage and update customer records accurately in the company database.
Adapt quickly to new products, services, and industry updates to remain knowledgeable and up-to-date.
Must provide own computer equipment that meets company requirements. NO Chromebook's or Mac's
Minimum 6 months of recent experience as a call center agent or in a related customer service role.
Virtual Call Center Agent
By Ryanassist llc At United States
High school diploma or equivalent; further education or relevant certifications are a plus.
Ability to multitask and manage time effectively in a remote work environment.
Familiarity with customer relationship management (CRM) systems is preferred.
Ensure high levels of customer satisfaction by actively listening to customers, understanding their needs, and offering appropriate solutions.
Stay updated on product knowledge, company policies, and industry trends to provide accurate and up-to-date information to customers.
Proven experience in customer service or call center environments.
Virtual Call Center Representative
By TSD Global At , , Al
Advancement opportunities into virtual leadership, training, quality and workforce management roles
Prior work from home call center experience a plus!
Private and secure work space at home free from background noise or distractions
Excellent Communication skills both oral and written
Work From Home (AL, IN, TX, TN, NC, SC, WV, WY, UT, ID, IA, LA, MS, OH)
Virtual Call Center Representative - Work From Home
Call Center Representative - Part-Time Temporary (Nc, Sc, In, Fl Virtual)
By Duke Energy At , , Nc $15 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
This role is virtual, ability to work remotely
One-year call center or customer service experience.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Candidates who accept the employment offer will be required to complete and pass a Duke Energy background check and drug test.
Participation in a 401k plan
Virtual Call Transfer Agent
By HCA Healthcare At Orlando, FL, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Use judgment in escalating unresolved issues to management
Fertility and family building benefits through Progyny
Previous call center experience preferred
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
Schedule A Virtual Interview For Call Center - May 9Th & 10Th
By Police and Fire Federal Credit Union At , Bensalem, Pa
Member Service: Be friendly, professional, and possess strong critical thinking and problem solving skills while treating members with respect.
Dependability: Manage time off appropriately, not calling out unnecessarily and arrives to work on time.
Additional Requirements: Ability to learn and adapt to new information and technology.
Strong organizational skills and detail oriented
Sales Results: Engage in needs based conversations to uncover our member’s needs and make meaningful recommendations of products and services.
Volume of Work: Make every effort to handle member inquiries efficiently and to completion.
Virtual Call Center Representative Inbound Sales
By Comcast At , Orlando, Fl $14.50 an hour
Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
Educates customers on the Company products, services and experience leveraging job aids and support materials as needed.
Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.
Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.
Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.
Virtual Telesales Representative Jobs
By Comcast At , Orlando, Fl $14 an hour
Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills.
Keeps up-to-date with industry knowledge, as well as the competitive posture of the Company. Maintains a thorough knowledge of Company products/services.
Demonstrates strong influencing skills with customers, influencing them to purchase products and services.
Manages customer interactions by resolving issues and managing communication.
Other duties and responsibilities as assigned.
Qualifies and follows up with sales leads.
Virtual Telesales Representative Jobs
By Comcast At Orlando, FL, United States
Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills.
Keeps up-to-date with industry knowledge, as well as the competitive posture of the Company. Maintains a thorough knowledge of Company products/services.
Demonstrates strong influencing skills with customers, influencing them to purchase products and services.
Manages customer interactions by resolving issues and managing communication.
Other duties and responsibilities as assigned.
Qualifies and follows up with sales leads.

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Virtual Call Center Representative to join our team and provide excellent customer service to our clients. You will be responsible for answering incoming calls, responding to customer inquiries, and resolving customer issues. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Virtual Call Center Representative is a customer service professional who works remotely to provide customer service and support to customers over the phone, email, or other digital channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing general customer service. Detailed Job Description Virtual Call Center Representatives are responsible for providing customer service and support to customers over the phone, email, or other digital channels. They must be able to quickly and accurately respond to customer inquiries, resolve customer issues, and provide general customer service. They must also be able to accurately document customer interactions and maintain customer records. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Proficiency in computer software and applications
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
• Proficiency in computer software and applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and applications
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a call center or customer service environment
Job Responsibilities
• Respond to customer inquiries over the phone, email, or other digital channels
• Resolve customer issues in a timely and efficient manner
• Provide general customer service and support
• Accurately document customer interactions and maintain customer records
• Follow customer service policies and procedures
• Maintain customer service software and applications
• Follow customer service best practices