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Tier 1 Help Desk Admin Jobs

It Help Desk Tier 1
By Leppo, Inc. At Kent, OH, United States
Excellent organizational and time management skills
Project Management experience a plus
Management of GPS system and in-house systems.
Assist in the implementation of telecommunications systems, including VOIP, cell phones and mailbox management, etc.
Provide remote and onsite help desk and other related support while demonstrating excellent customer service skills.
Actively seeks work and communicates availability to management.
Tier 1 Help Desk Support (Secret Clearance Required)
By Constellation West At Harrison Township, MI, United States

The Help Desk Analyst will provide specialized 24/7 operational help desk support to PRMS/PRMM users worldwide. This support shall include technical expertise and assistance on questions/issues ...

It Help Desk - Tier Ii
By Optomi At Charlotte, NC, United States
Basic IT Help Desk Support.
Login fixes, password reset, unlock, troubleshooting, etc.
ServiceNow is the ticketing platform.
Lenovo / Microsoft Surfaces are the main endpoints.
Need someone to go above and beyond with a servant heart.
Answer inbound technical support phone calls, chats and emails related to internal employees.
Admin Assistant 1 Jobs
By Farwest Steel Corporation At Moses Lake, WA, United States
Microsoft Office knowledge and experience with other software applications preferred
We offer full benefits with options to suit everyone
Review branch paperwork to assist in resolving missing data for receiving’s, certifications, etc.
Research certification issues for internal and external customers
Compile certification packets to go to customers
Office, customer service and phone experience preferred
Help Desk Support Specialist - Tier 1 - Remote
By Agile5 Technologies, Inc. At Fairmont, WV, United States
Help Desk Support Specialist Job Duties
Collaborate with multiple Level I, II, and III help desk support specialists/engineers to coordinate resolution of issues
Use help desk tools such as Salesforce, Jira, and Confluence to document all interaction to include resolution/disposition of help desk tickets
Provide functional area subject matter expertise to end users on the use of systems
Document and submit trouble tickets and recommend change requests for recurring issues
Coordinate changes with engineering and development support teams and document using the approved change request process
Help Desk- Tier 1/11 Jobs
By Motion Recruitment Partners LLC At California, United States
Strong knowledge and experience in setting up and supporting new hire desks and account creation.
Assist with inventory management, tracking and ordering equipment and supplies as needed.
Previous experience in a similar Level 1 Helpdesk Technician or technical support role.
Solid troubleshooting skills for both software and hardware issues on Mac and Windows platforms.
Excellent customer service and communication skills, both verbal and written.
2+ years of related IT support experience in a mixed Mac and Linux environments
Tier 2 Help Desk Jobs
By GDH At San Antonio, TX, United States
Identify trends in training, performance and knowledge deficiencies and escalate risks and issues to management.
Conduct training sessions as necessary under direction of management.
Relevant technical certifications or relevant MHS Application experience
Serve as a Technical SME for MHS Genesis procedure and support knowledge.
Identify and prepare procedures/articles for knowledge base.
Technically advanced support knowledge in specific MHS applications
Tier 1 Service Desk Jobs
By Kolter Solutions At Orlando, FL, United States
The service desk technician is responsible for receiving and documenting initial incident and request management reports.
Additional areas of responsibilities include both passive and active network and enterprise monitoring and initiating appropriate responses as required.
Vocational certifications or AS degree in computer science or related technical field preferred.
Must have at least two years of experience working on a Help Desk / Service Desk
Basic knowledge of Active Directory is required.
Supplemental Benefits such as short-term disability, accidental insurance, and supplemental dental and vision.
Admin Assistant 1 Jobs
By State of Georgia At Chatham County, GA, United States
Receives additional training, as required, to gain full proficiency and experience in all areas
Provides administrative support to assigned area
Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public
Provides program, administrative, and/or technical assistance and interpretation Researches and resolves detailed program or client issues/questions and prepares documents
Posting End Date: Jun 16, 2023
Admin Assistant 1 Jobs
By Farwest Steel Corporation At Vancouver, WA, United States
Use time management concepts to maximize resources.
We offer full benefits with options to suit everyone
Assists in scanning, filing, auditing, batch requests, and data entry.
Backup for batch packaging, scrap entry, machine performance report, stock adjustments, creating cutback batches, and certification process.
Perform good judgment skills and full circle critical thinking.
Data entry with speed and accuracy is required.
Help Desk (Tier 2) Jobs
By Apt At United States
Remotely troubleshoot switch configuration issues
Reboot POE injectors, wireless access points, receiver racks and other items on the remote power controller
Network and Wireless troubleshooting experience
2+ years of customer service experience
3+ years of technical support experience
Strong written and oral communication skills
Tier 1 System Support Technician (Help Desk)
By Tekmanagement At , Medford, Or $18 - $25 an hour
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
Basic remote access solution implementation and support: VPN, Terminal Services, and VNC
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Typing skills to ensure quick and accurate entry of service request details
1 year minimum Help Desk experience
Help Desk Technician Tier 1
By Motion Recruitment At Boston, MA, United States

ConnectWise Automate RMM or other RMM (Remote Monitoring and Management)

1+ years of IT Support experience or equivalent college coursework/internships

Admin Assistant 1 Jobs
By University of New Mexico At , Albuquerque, 87106, Nm $17.18 an hour
High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
Experience with Microsoft Office (Word, Excel, PowerPoint).
Ensure that copies of administrative forms are up-to-date, accessible, and available to staff (Leave/Check request etc.) via the organizations share drive.
10. Requisitions supplies, printing, maintenance, and other services.
11. Leads and trains lower graded staff and/or student employees, as required.
12. May serve as Campus Security Authority as outlined by the Clery Act.
Tier 1 Help Desk Analyst
By Prime Source Technologies, LLC At , , Md

Requires competence in serving as the initial point of contact for troubleshooting hardware/software PC and printer problems.

Demonstrates ability to work independently or under general direction.

Admin Nurse 1 - Mpu
By UCLA Health At , Los Angeles, 90095, Ca $63.87 - $92.79 an hour

Description The ANI is responsible for assisting with clinical management and administrative coordination of the MPU nursing unit. The position is a combination of clinical and administrative ...

Admin Assistant 1 Jobs
By MFS Talent At San Francisco, CA, United States
Acts as a liaison with other departments and outside agencies, including high-level staff such as CEO’s, Directors, and Managers.
1+ years of Administrative experience.
Shifts Available: Days- 8 hours. 40 hours/week
Length of contract: 4 months
Pay: $21 to $29 per hour
Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.
Level 1 Help Desk Jobs
By Revel IT At Columbus, Ohio Metropolitan Area, United States
Special Knowledge, Skills, and Abilities
• Make outbound calls to internal/external customers as part of the Incident Management lifecycle (5%)
• Familiar with ServiceNow Incident Management System
• ITIL Foundations Certification Required
Two years of experience in a Service Desk or technical support environment
• Excellent written and oral communication skills
Help Desk Analyst (Level 1)
By Powersolv, Inc. At United States
Develop and maintain Knowledge Articles
Must be a High School Graduate or equivalent CompTIA A+, Security + or Network + certification HDI Certification a plus.
Answer, validate and triage incoming phone-in Incidents and Requests from Internal employees.
Process, validate and triage email submitted Incidents and Request from Internal employees.
Review and validate ticket information on self-service ticket submissions routed to the Help Desk
Route and escalate tickets to appropriate support teams.
Help Desk Technician (Tier 1)
By SOLERITY At , Remote
Provide surge user support capacity for the FEMA GO Grants Management System.
Provide guidance when requested to the development team to optimize the user experience.
Previous experience working with Web Applications
Troubleshoot, and resolve FEMA GO production support issues.
Triage issues and forward notification if system is not functioning.
Interact with other FEMA helpdesks.