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Tier 2 Desktop Technician Jobs

Band 2 - Desktop Technician
By Barrister Global Services Network At Martin, TN, United States
Mobile device management including IOS and Android devices, Enterprise
Required Minimum Qualifications and Skills:
Should have basic knowledge of Mac operating system, to support Apple pc
Broad experience of IT with basic understanding of Networks, Servers,
Minimum of 2-3 years of IT experience
Proven analytical, troubleshooting and problem-solving skills
Band 2 - Desktop Technician
By Barrister Global Services Network At Hesston, KS, United States
Mobile device management including IOS and Android devices, Enterprise
Candidate Required Minimum Qualifications and Skills:
Should have basic knowledge of Mac operating system, to support Apple pc
Broad experience of IT with basic understanding of Networks, Servers,
Minimum of 18 months years of IT experience
Proven analytical, troubleshooting and problem-solving skills
Application Engineer Tier 2 Jobs
By ValGenesis At Tampa, FL, United States
Partner with CTS team to manage customer questions and escalate to management for more complex inquiries as needed
Design, build, and configure applications to meet business process and application requirements
2+ years’ experience in Web Application testing
Strong desire to focus on the customer; demonstrate strong customer service skills
Excellent communication skills (written and verbal)
Knowledge in testing API and Mobile application
National Manager, Tier 2 Customer Care
By Kia America, Inc. At , Irvine, 92606 $125,884 - $176,325 a year
Cross-functional collaboration and team oriented project management skills
Planning, training, motivation, implementation and management skills
Minimum of 10 years of automotive industry experience with steady and progressive responsibilities.
Minimum of 5 years management responsibility.
Knowledge & administration of the various state lemon laws and reacquired vehicle disclosure requirements.
Bachelors Degree or equivalent experience required, Masters Degree preferred
Desktop Technician Ii Jobs
By Microchip Technology At , Tempe, 85281
Practice excellent verbal and written skills.
Apply troubleshooting/analytical skills to problem solving.
Be the first responder to all IT related issues and calls.
Maintain a high level of engagement in job ownership, customer service, and quality of service.
Work within a team to provide technology support to manufacturing and engineering users.
Work for long periods in a clean room environment wearing full bunny suit attire.
Tier 2 Csr - Call Center
By Maximus At , Remote From $14.13 an hour
Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
High School diploma or equivalent with 1-3 years of experience.
Respond effectively to all forms of inbound and outbound contacts.
Process workflow documents, which include, income, identity, and other eligibility verification documents.
Desktop Technician Ii Jobs
By Compucom At Richmond, VA, United States
Experience using ITSM Ticketing tools (e.g. Service Now, Remedy) or similar ticketing systems to manage and track incidents
Communicates with customers at all levels of technical and non-technical skills sets.
Experience with properly diagnosing and route technical problems internally and for the client
Experience with office and VPN
Basic knowledge of ITIL, Service Desk metrics/SLA’s, and mobile device support
Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution.
Desktop Technician Jobs
By Fujitsu At , Richardson, Tx
Experience with procurement/order management is a plus
Uses skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures
Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
Solid technical and analytical skills required
Knowledge of supported Microsoft Windows operating systems
Experience with Active Directory administration
Senior Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $120,000 - $180,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Ndt Technician - Tier 2
By Danos At , Gray, 70359, La
Perform other job-related tasks as assigned by management.
NDT Level II Certification MT, PT, VT, UT Thickness
Excellent verbal and written communication and leadership skills.
Set up and calibrate nondestructive testing equipment.
Conduct tests to ensure quality or detect discontinuities (defects) using Magnetic Particle, Liquid Penetrant, Visual inspection, and UT Thickness.
Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations.
Level 2 Desktop Support Technician
By MUFG At , New York, 10020, Ny $75,000 - $90,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUB supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUB's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $95,000 - $130,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Desktop Technician I Jobs
By University of Connecticut At , Farmington, 06030, Ct
Knowledge of help desk management tools and utilities.
Demonstrated knowledge of the basic to complex hardware and software products and problem solving/troubleshooting skills.
Working knowledge of operational and physical environment requirements for hardware components.
Basic understanding of problem management.
Experience providing IT customer service over the phone using remote tools
Progressive leadership and educational development programs available
Desktop Technician Jobs
By Horizon Staffing 2003 At Bala-Cynwyd, PA, United States

Assist with the physical moving and placement of desktops, laptops, printers, and computer carts

Program Manager - Tier 2 Operations
By Crisis Center of Tampa Bay At Tampa, FL, United States
Three years of operational experience will be considered as a substitute for educational requirements
Bachelor’s degree in human services field or business management or information systems technology
Knowledge of state/national accreditation and certification standards of AIRS, AAS, CONTACT USA, DCF-SAMH & FCASV
Knowledge of crisis intervention and active listening skills
Ability to type at 30 computer WPM and knowledge and ability to learn computer systems required
Proven leadership skills with a history of direct supervision of staff
Desktop Technician Jobs
By IT Trailblazers LLC At Hillsboro, OR, United States
· Mobile Device Management (MDM)
Should have 5+ years Relevant experience in Desktop Support and Administration
· Experience with managing and maintaining conference room hardware. ( Crestron, Logitech, QSC )
Good to have skills, Technologies, framework, and Methodologies:
Location : Hillsboro Oregon, Onsite Day 1- USC / GC
Troubleshooting & performing break fix issues
Tier 2 Helpdesk Technician Jobs
By Scantron At Omaha, NE, United States
Remote Troubleshooting / Help Desk Experience
Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.
We offer work-life flexibility, driving professional success but encouraging time for personal pursuits.
Exceptional communication skills with customers and coworkers
Light Server experience would be a plus
BUILD your career with a global, diversified company that provides market leading technology services to help clients achieve their goals.
Desktop Support Technician (Level 1 Or 2)
By Triune Infomatics Inc At Oakland, CA, United States
Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
Provide exceptional customer service and ensure a positive end-user experience.
Previous experience in a desktop support role, preferably at Level 1 or Level 2.
Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
Desktop Technician Jobs
By Raas Infotek At Washington DC-Baltimore Area, United States
3 or more years of experience including responsibilities in technical computer and customer service skills.
Matches IT product offerings with the business needs and develops solutions to complex customer requirements.
Experience working with JAMF MDM
Operational responsibilities may include move coordination, conference support, etc.
Advise and provide guidance to team members on troubleshooting, technical knowledge, and procedural questions.
Bachelor’s degree along with at least 1 year of relevant work experience in IT Mac customer support
Desktop Support Technician- Tier Ll
By DLH Corporation At Maryland, United States
Strong customer service and end-user equipment support skills; preferably with some experience support VIPs (MUST)
Foundation Certificate in IT Service Management (ITIL) v3 or higher
Experience supporting various operating systems – expertise should include Windows 7/10; and some MAC OS (ideally 10.8 and above)
3+ years of technical support experience in Microsoft suite
Experience using ticketing system (preferably Service Now)
Provide hardware and software support to a diversified staff and end-user population

Are you looking for an exciting opportunity to use your technical skills to help people? We are looking for a Tier 2 Desktop Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview A Tier 2 Desktop Technician is a technical support specialist who provides advanced technical support to customers and end-users. They are responsible for troubleshooting and resolving complex technical issues related to desktop hardware and software, as well as providing technical advice and guidance. Detailed Job Description A Tier 2 Desktop Technician is responsible for providing advanced technical support to customers and end-users. This includes troubleshooting and resolving complex technical issues related to desktop hardware and software, as well as providing technical advice and guidance. The Tier 2 Desktop Technician must be able to diagnose and resolve technical issues quickly and efficiently. They must also be able to communicate technical information in a clear and concise manner. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of desktop hardware and software
• Ability to troubleshoot and resolve complex technical issues
• Ability to work independently and as part of a team
• Knowledge of Windows and Mac operating systems
• Knowledge of networking and security
• Knowledge of remote access technologies
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• 3+ years of experience in technical support
• Experience with Windows and Mac operating systems
• Experience with networking and security
Job Knowledge
• Knowledge of desktop hardware and software
• Knowledge of Windows and Mac operating systems
• Knowledge of networking and security
• Knowledge of remote access technologies
• Knowledge of customer service and communication
Job Experience
• 3+ years of experience in technical support
• Experience with Windows and Mac operating systems
• Experience with networking and security
Job Responsibilities
• Provide advanced technical support to customers and end-users
• Troubleshoot and resolve complex technical issues related to desktop hardware and software
• Provide technical advice and guidance
• Diagnose and resolve technical issues quickly and efficiently
• Communicate technical information in a clear and concise manner
• Maintain customer service standards