Technical Solutions Manager Jobs

Lead multiple cross-functional programs, in collaboration with technical teams (including engineering, UI/UX, Data science, etc.), product management and business stakeholders.

You are highly skilled, experienced, and enjoy orchestrating programs with many moving parts - people, needs, and technologies

Technical program management - driving large scale software projects/programs with engineering and product teams

Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources.

You can partner with multiple cross-functional teams to define technical strategy and requirements

10+ years of experience including

Education / Certification / Experience Required

Work closely with project management teams to successfully monitor progress of initiatives

Bachelor’s degree in technical studies or related discipline; relevant education and experience accepted in lieu of degree

Solicit feedback from clients & internal stakeholders to identify opportunities for improving & expanding service offerings

Document and monitor requirements needed to institute proposed updates

Define clear technical solutions for all aspects of a project and help manage their proper execution

Serve as Client Liaison between assigned teams and actively manage the associated knowledge bases and ensure documentation is up-to-date.

Possess a demonstrated mastery of customer service skills through past evaluations, training, and knowledge.

In-depth knowledge of the higher education industry and PSC clientele.

Develop and maintain knowledge articles and email templates for PSC employees.

Successful completion of PSC & Professional Training Modules or equivalent industry experience.

Maintain a high performance score on customer service or equivalent industry experience.

6+ years of program management experience in a similar or related role

Prior Program Management experience with Conversational AI or Large Language Models

Project Management Professional (PMP) certification and/or MBA is a plus

Partner with engineering and product management to deliver and implement roadmap

Proficient in Agile project management methodologies

Bachelors or Masters in Electrical Engineering or Computer Science or equivalent experience

Process ownership, including creation and management of process related to tagging, data sharing, server-to-server, clean rooms

Internal and external project management

Inclusive of 1P Security Project management

Deep knowledge and experience in tagging, clean rooms and CTV measurement

Minimum of eight (8) years of experience

Location: remote, preferred NY or LA. Hybrid work environment

Strong communication, relationship management, problem solving and documentation skills with attention to detail.

Experience with AppDynamics, Rhapsody Integration Engine, Laboratory/Radiology/Pharmacy Management Systems is a plus

Post-secondary education preferably in Information Technology or related field, with 1-2 years of SaaS support experience

Experience with Knowledge-Centre Support (KCS)

Stay abreast of new features, tools and functionalities to maintain product expertise and assist with upskilling of support peers.

Contributing to and helping maintain knowledge base tool

- In conjunction with the production manager, assign routes and times.

· BS degree or 10 years of industry experience.

· Solid Work and mechanical & electrical product design skills.

· The job requires to go to the office every day – No remote work is available

· Organizational and planning skills.

- Create the bill of materials for new products and work instructions.

Excellent prioritization skills and ability to manage workload to meet customer expectations.

A strong client bias with excellent verbal and written communication skills.

Payments or Risk experience is a plus, but we will teach you everything you need to know.

A motivation to solve technical and business problems for clients.

Join Visa: A Network Working for Everyone.

Deeply understand customer business requirements and challenges to provide solutions tailored

Utilize your expert technical knowledge to guide customers towards optimal storage solutions for

Leverage deep value selling skills to articulate the advantage of NetApp's cutting-edge

Lead and manage complex AI/ML opportunities within assigned territory. You will provide

7+ years of technical solution selling experience in a technology field related to AI/ML or data

Superior verbal and written communication skills, with the ability to effectively negotiate, present

Communicate with client Account Managers/tech teams.

Understand customer requirements and effectively coordinate internal resources.

3+ years experience working with DSP(Demand Side Platform) or MMP(mobile measurement partner)

Experience with iOS & Android application development.

Help customers integrate Appier technologies into their websites/apps and utilize Appier AI services.

Stay up to date with current technology and apply it effectively.

Expand related device therapy and diagnostic concept knowledge and device systems through continuous self-study and educational programs and training workshops.

Minimum of 2 years of relevant experience, or advanced degree in lieu of experience

5 years of clinical, field, or industry experience

2 years experience with device regulations (e.g. – FDA/GMP/MDR)

CRHF implant/follow-up experience or equivalent

Demonstrated leadership and mentoring skills

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

6 months or more customer service experience

6 months or more of basic technical support experience

6 months or more heavy volume phone experience in a customer service/call center job

Starting pay: $20.00 per hour, plus .75 shift differential for shifts that start at or after 11:00 AM.

90 days of paid training.

Support tech debt management by working closely with the application retirement and archive teams to decommission infrastructure associated with retiring applications.

Experience with implementing and supporting Cloud based solutions in Amazon Web Services. AWS Solutions Architect Certification is a plus.

Experienced in working with managed service providers.

Collaborate with all pertinent stakeholders to understand technical requirements to deploy appropriate solutions based on BMS IT strategy.

Manage early career and offshore team members.

Bachelor’s degree in Computer Science, Information Technology, or related field or equivalent professional experience.

Strong data engineering skills with experience in SQL, SSIS, Azure Data Factory, or similar tools.

Gather and prioritize product requirements, including features, functionality, and design, in collaboration with stakeholders.

Answer incoming questions about the product and its capabilities.

Experience in user experience, data engineering, and technical product design.

Excellent verbal and written communication skills.

Strong analytical and problem-solving skills.