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Technical Account Lead Jobs

Technical Account Manager Jobs
By Ntropy Network At , New York
Excellent time and relationship management skills and ability to prioritize and work across teams and functions
Experience in a client-facing and/or technology-focused role where you have solved hard problems in creative ways driving real impact
Unlimited PTO & remote work environment with flexible working hours
Competitive salary & stock options commensurate with experience401k with 100% match up to 4% with immediate vesting and eligibility
Medical, Dental, Vision benefits (Plus membership to One Medical for all US-based employees)
Own the post-sales technical strategy and integration with customers, ensuring our mutual roadmaps are understood and communicated
Technical Account Manager Jobs
By IT Motives At Portland, Oregon Metropolitan Area, United States
Knowledge of CIS controls will EXTREMELY HELPFUL
Paid Medical, Dental, and Vision benefits for the entire family
• Become a Subject Matter Expert on Managed Security Products.
· Strong IT security knowledge in both cloud-based and on-prem environments.
· Excellent written and verbal communication skills, and strong client-facing skills.
· Excellent problem-solving, analytical, and troubleshooting skills
Sr Technical Account Manager
By ServiceNow At , San Francisco, 94111 $121,760 - $188,640 a year
A background in Application Performance Management (APM), log monitoring, or software development and analytics
You have experience with microservices and/or distributed systems
You have a passion for technology, innovation, and business
You have an inherent drive to constantly learn and challenge yourself to reach your own personal and professional goals
Ability to navigate and foster collaborative interactions across multiple internal departments including Product, Product Marketing, Sales Operations, Client Operations, and Analytics
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Senior Technical Account Manager
By Cedar Inc At , New York $165,750 - $195,000 a year
Experience with Project Management Methodologies (Agile, Waterfall) and Tools ( Jira, Monday.com, MS Projects, etc.…)
Proven work experience as a Technical Account Manager or similar roles supporting clients
This role offers a competitive benefits and wellness package
Subject to location, experience, and education
Proven IT Healthcare consulting experience; candidates who have worked with clients leveraging Epic’s EHR will be prioritized.
Prior software development experience is required. Python, Javascript, ….
Senior Technical Account Manager
By NetFoundry At ,
10+ years of pre-sales engineering, technical account management, engineering, or consulting experience in networking, cloud-based security services, or software-defined networks.
Always strive to provide exceptional customer experience.
Have hands-on knowledge of Zero Trust Architecture, Software Defined Networking Principles, and Secure Networking Practices.
Experience in managing multiple stakeholders and projects.
Excellent prioritization skills with the ability to delegate effectively across virtual teams.
Excellent verbal and written communication skills
Senior Technical Account Manager
By Cedar At New York, NY, United States
Experience with Project Management Methodologies (Agile, Waterfall) and Tools ( Jira, Monday.com, MS Projects, etc.…)
Proven work experience as a Technical Account Manager or similar roles supporting clients
This role offers a competitive benefits and wellness package
Subject to location, experience, and education
We are looking for a candidate for this position with Epic EHR Experience*
Proven IT Healthcare consulting experience; candidates who have worked with clients leveraging Epic’s EHR will be prioritized.
Senior Technical Account Manager - Centeral/East
By Okta At ,
A deep understanding and demonstrated experience in technical account management or customer success
Experience in project or program management; able to track and manage the moving parts of multiple parallel projects
Act as a mentor to colleagues within the Technical Account Management team
Experience with SaaS platforms and services, their adoption, integration and ongoing use
Strong presentation skills, particularly for in-person meetings with multiple stakeholders
Build long-term relationships with the stakeholders in your portfolio of enterprise companies, and deeply understand their strategy, goals and plans
Lead Account Manager Jobs
By Darwill, Inc. At ,
Well organized with strong project management skills and strategic planning abilities.
Proven Account Management skills required in order to create, maintain and enhance new or existing client relationships.
Strong problem-solving and follow-through skills; able to work independently, lead teams and interact with various levels of management and production personnel.
Proactively seeks opportunities to increase knowledge, skills, and abilities.
Develops and maintains excellent knowledge and understanding of our business, offerings, competitors, and industry.
Provides regular communications to the Account Manager team on related topics and changes.
Payer Account Lead Jobs
By Mirum Pharmaceuticals, Inc. At United States
Understand key customer issues such as legislation, public policy, mergers & acquisitions, IT capabilities, inventory management/distribution, and competitive activity
Align utilization management criteria to label, evidence-based guidelines, and commercial brand strategy
Work across the account (medical, pharmacy, case management) to improve the disease journey for patients
Project manage vendor owned initiatives that offer tools to support Market Access (data, market research, etc.)
Possess strong negotiation capabilities and demonstrated experience in rebate contracting
Maintain a comprehensive knowledge of market and key customer issues
Technical Account Manager Jobs
By Peoplr, LLC At Jacksonville, FL, United States
Competitive salary and comprehensive benefits (medical, dental, vision, HSA, PTO, certification & education reimbursement)
At least 1 year of business account management experience
Strong Microsoft Office experience (specifically Excel & PowerPoint) with the ability to create and share presentations with clients
Capacity to self-manage projects, processes, and deadlines; determination to achieve results in a fast-paced environment
Excellent written and verbal communication skills
Voted one of Jacksonville’s fastest growing companies with plenty of upward movement potential for employees
Technical Account Manager Jobs
By Google At Austin, TX, United States
Excellent communication, presentation, problem solving, and management skills and the ability to translate business requirements into technological solutions.
Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.
MBA or Master’s degree in a management, technical, or engineering field.
Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role, interfacing with executive stakeholders, and leading customer technical implementations.
7 years of experience in customer-facing roles.
Technical Account Manager Jobs
By nZero At Reno, NV, United States
Demonstrate expert knowledge of the nZero platform and product, QA tools, Jira, Confluence, and Microsoft Excel.
Bachelor's degree or 5+ years experience at a SaaS company
Strong organizational skills with the ability to adapt to rapidly shifting priorities and thrive in a fast paced, dynamic work environment.
Excellent written and oral communication skills. Able to convey sophisticated information in an efficient, easy-to-understand manner.
Own the technical onboarding process and ensure timely delivery of value to customers.
Educate the customer on their data sources and why each source of data is important in the customer's decarbonization journey.
Technical Account Manager Jobs
By Ramp At Utica-Rome Area, United States
Exceptional with organizational, project management, and time management skills
Support technical documentation and maintenance of our internal knowledge base for customer use cases and best practices
Deep understanding of accounting systems, accounting/controllership needs, and finance/accounting workflows
Bachelor's degree in computer science, engineering, business, finance or accounting
Excellent engineering, system design and technical specification writing skills
Excellent verbal and written communication skills as well as interpersonal skills
Technical Account Manager - Team Lead, Partner Integrations
By DoorDash At Chicago, IL, United States
You are a people manager - You have proven people and program management skills, overseeing numerous engagements simultaneously.
2+ years of experience managing technical teams
Experience translating technical concepts to business solutions
Experience interfacing and communicating with both business and technical stakeholders (internal and external)
Experience leading highly cross-functional teams, hitting goals, and succeeding in a complex and fast-moving environment
POS (point of sale) or restaurant industry experience is a plus
Technical Account Manager - Team Lead, Partner Integrations
By DoorDash At New York, NY, United States
You are a people manager - You have proven people and program management skills, overseeing numerous engagements simultaneously.
2+ years of experience managing technical teams
Experience translating technical concepts to business solutions
Experience interfacing and communicating with both business and technical stakeholders (internal and external)
Experience leading highly cross-functional teams, hitting goals, and succeeding in a complex and fast-moving environment
POS (point of sale) or restaurant industry experience is a plus
Technical Account Manager Jobs
By Asana At San Francisco, CA, United States
Mentor other Technical Account Managers and User Operation agents, upleveling their technical and account management acumen.
3+ years of experience in a customer-facing technical role with senior stakeholders, driving customer technical implementation or transformation programs.
Experience with Salesforce, Jira, Okta, and Azure preferred.
Proven experience managing complex projects with close collaboration between Product, Engineering, and Customer Success to achieve customer outcomes.
Strong communication and interpersonal skills, with the ability to work cross-functionally and build relationships with customers and internal teams.
Experience working in a fast-paced, agile environment.
Lead Account Manager Jobs
By Culture Amp At New York, NY, United States
5-7 years of account management experience, preferably in SaaS and at the enterprise level
Experience working effectively with cross-functional teams and all levels of management (internally and externally)
Contribute to the Account Manager Playbook to iterate on the process for account growth
Experience managing complex sales, stakholders and procurement processes
Ability to manage a high number of accounts (:75) with quarterly opportunities (20-30) while maintaining focus on goals
Strong presentation and communication skills
Technical Account Manager Jobs
By CLM At Michigan, United States
Drive and manage communications and relationships with customers’ technical community with special focus on pre-RFQ activities
Min. 10 years experience in Automotive Industry and technical customer-facing role
Strong influencing, writing, and verbal communication skills
Grow, develop, and maintain successful customer relationships with OEM and Tier-1 customers within North America
Plan, develop and execute the OEM and Tier-1 long term customer acquisition strategy to profitably grow the business
Spearhead the process of identifying technological growth areas and white spots
Technical Account Manager Jobs
By T-Mobile At Sacramento, CA, United States
Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required)
Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required)
Provide timely feedback to the management team on customer trends, issues and needs
Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience.
Less than 2 years Reporting Experience ()
Business Strategy Knowledge of wireless and wireline business preferred (Preferred)
Technical Account Manager Jobs
By Trilion Quality Systems At Greater Seattle Area, United States
Communicate and update management on a regular basis
Develop and maintain intermediate level of product knowledge and sufficient proficiency of the systems to demonstrate its capabilities
Establish and manage new accounts utilizing our sales process from initial contact through PO
Work in tandem with our technical team to present solutions and benefits for that specific prospect and their industry
BA/BS in Engineering, Business, Economy, Technical Field, or equivalent successful experience
Sound knowledge of PC use and applications

Are you looking for an opportunity to use your technical expertise to lead and develop customer relationships? We are looking for a Technical Account Lead to join our team and provide technical support to our customers. You will be responsible for developing and maintaining relationships with customers, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and customer service, this could be the perfect job for you!

Overview A Technical Account Lead is responsible for providing technical support and guidance to customers and partners. They are the primary point of contact for technical inquiries and are responsible for ensuring customer satisfaction. They must be able to troubleshoot and resolve technical issues, as well as provide technical advice and guidance. Detailed Job Description The Technical Account Lead is responsible for providing technical support and guidance to customers and partners. They must be able to troubleshoot and resolve technical issues, as well as provide technical advice and guidance. They must be able to communicate effectively with customers and partners, and must be able to work independently and as part of a team. They must be able to manage customer expectations and ensure customer satisfaction. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Ability to manage customer expectations
• Knowledge of customer service principles and practices
• Knowledge of relevant software and hardware
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 5 years of experience in a technical support role
• Experience working with customers and partners
• Experience troubleshooting and resolving technical issues
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of relevant software and hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and resolving technical issues
• Knowledge of customer expectations and satisfaction
Job Experience
• At least 5 years of experience in a technical support role
• Experience working with customers and partners
• Experience troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical support and guidance to customers and partners
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Communicate effectively with customers and partners
• Manage customer expectations and ensure customer satisfaction