Surveillance Technical Manager Jobs

Conducting BPO agents and management focus groups to understand pain points, opportunities as well as promote best practices.

The deployment, establishment, and maintenance of skills level by (re-)training team members.

Contributing to process and documentation improvement by providing feedback based on agent and supervisor experience.

Improving agent facing documentation by creating Internal Knowledge Base job aids as and if required.

BA/BS in Business, communications, or scientific discipline. Equivalent years of experience in the business operation field and or medical device.

Strong communication skills, expresses ideas fluently and logically, is open to input and can be depended on for truthfulness.

Strong people development skills and software project management skills.

Define the scope of the Pinterest Surveillance team and the required skills.

Grow the team's capabilities through career development of the current engineers and strategic hiring.

Experience managing or leading a team that has performed internal safety surveillance at scale.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Facilitate and enables a high performance team culture.

At least 1-2 years of Supervisory or Management experience.

Effective organization, planning and time management skills.

Apply Risk Management File and Clinical Evaluation content to Post Market Surveillance processes.

Provide proper analysis of product quality, safety, and relatability issues and effective communication to management and other functions as required.

Requirements (Education, Certificates, Licenses, Registrations, Etc.)

Technical writing and presentation skills.

Well-developed project management and organizational skills

5-7 years’ minimum experience in healthcare, public health, or related field

3-5 years’ minimum experience working with health or healthcare data

Strong interpersonal skills with the ability to engage and build strong internal and external relationships

Experience providing technical assistance (TA) related to data processes and practices

Advanced verbal and written communications skills

Excellent organizational, analytical and project management skills, with particular attention to quality and detail

Strong leadership abilities, sound judgment, superior problem solving and decision-making skills

Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience

A minimum of three (3) years’ experience in a security leadership position

A minimum of five (5) to seven (7) years experience in law enforcement, security, or military field

Possess or be able to obtain a First Aid /CPR/AED certification

Finds common ground and can gain collaboration among management, colleagues, and peers; can influence outcomes without directing or commanding.

A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

Confident, comfortable communicator with strong written and verbal communication skills.

Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.