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It Support Technician Level 2 Jobs

Support Technician Level 1 Jobs
By BoomPress At United States
Knowledge of WordPress, Wix, or other various Content Management Systems
Good Interpersonal and organizational skills
Requires a technical background with 0-2 years of experience
Hours: Monday-Friday 6-10pm (EST)
Level 2 It Support Technician
By Cassia - An Augustana | Elim Affiliation At Edina, MN, United States
Utilize remote management and support tools to troubleshoot end user devices.
Perform advanced Active Directory management of computers and user accounts including account modification, password resets, and accounting onboarding & disabling.
Provide advanced support and management for endpoint security, mobile device management, self-service password reset, spam filter and web filter.
IT Support Technician skills and requirements:
Contribute documentation to help desk ticketing system and knowledge base articles.
Associate’s degree in IT/IS/Computer Science or 2+ years of recent related experience required.
It Helpdesk Level 2 Jobs
By Simnet Inc. At North Ontario, CA, United States
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Certification required within 6 months of employment.
Must be ready and willing to commit to continuous education, certification, and self-improvement.
Be a documentation wizard! Leaving detailed notes on requirements and solutions.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Research solutions through internal and external knowledgebase as needed.
Contribute to technician knowledgebase and provide training as needed. Seriously, share that knowledge!
Level Ii It Technician
By Techmenity At New York, NY, United States
Experience with device Management with Microsoft Intune/EndPoint Manager
Self-management with a process-oriented mindset
1+ years using an Identity and Access Management (IAM) such as Okta, Ping, OneLogin.
1+ years working with Box, SharePoint, Lucid chart, Dropbox or another Document Management System
Experience managing Lastpass or other password managers
Provide attentive and proactive installation, support, feedback, and accountability to projects assigned by the IT & MSP Manager.
It Technician, Level 2 Jobs
By Cutting Edge Network Technologies At St Petersburg, FL, United States
This is not a remote position***
Remote access solution support: VPN, Remote Desktop Services, and Citrix
Professional IT Certifications, from vendors such as: Microsoft, CompTIA, Citrix, SonicWALL
Diagnosis skills of technical issues
Typing skills to ensure quick and accurate entry of service request details
IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
It Support Technician 2 Jobs
By Washington State University At , Seattle, 98164, Wa
File Share and Access Management - 5%
Strong verbal and written communication skills.
Demonstrated experience providing quality customer service.
Experience with file share access and administration.
Experience with SharePoint administration for SharePoint 2013 or above
Helpdesk Support and Workstation Hardware Support - 50%
It User Support Technician (Closes June 2, 2023)
By Crook County At , Prineville, Or $20.94 - $28.15 an hour
1 year of experience working in an IT support role providing customer service in a Microsoft AD environment.
3-5 year(s) experience working in an IT support role.
This position has no supervisory responsibilities
End user support of all IT hardware and software for all services provided by Crook County IT for the County.
IT administration of all IT hardware and software for all services provided by Crook County IT for the County.
Microsoft 365 cloud platform & Azure administration.
Desktop Support Level 2 Jobs
By Global IT Con LLC. At Berkeley, CA, United States

Skills - 5 to 15 years of experience in Desktop Support - Strong experience in Windows & Mac OS - Troubleshooting and break/fix (70% Windows & 30% Mac) - Experience in JAMF - Experience in ...

It Technician - Level 2 Deskside Support
By DLA Piper At , Washington, Dc
Experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software
2 years’ experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral equipment
Working knowledge of MS Windows and network communication concepts
Strong verbal and written skills required to communicate technical information to staff of all levels
Good organizational skills required to track and resolve a variety of issues in a timely manner
High school diploma or GED
(2) It Field Support Technician (Infrastructure Specialist 2)- 20067064, 20083020
By State of Ohio Jobs At , Columbus, 43215, Oh $32.65 - $47.93 an hour
Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Or equivalent of minimum class qualifications for employment noted above.
Installing, maintaining, configuring, testing, upgrading, and administering assigned multiple technology domains.
Providing workstation support, information security, telecommunications, and network connectivity.
Providing timely and friendly IT support to customers by fulfilling assistance requests, issue resolutions and use of systems features.
Paid time off, including vacation, personal, and sick leave
It Support Technician Level 2
By Tekcrafters At New York, NY, United States
Collaboratively create and implement SOPs by tapping into knowledge and experience.
Provide remote and onsite technical support for users: troubleshooting desktop issues, application support.
Administer Microsoft 365: manage accounts/licensing, mail-flows, MFA.
Document issues, problem-solving processes, and solutions in a knowledge-base format. Suggest improvements.
Experience with hotel IT systems and/or the hotel environment is a big plus!
Excellent written and verbal communication skills.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Technician – Level 1 to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, resolving network problems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An IT Support Technician – Level 1 job is a technical role that involves providing technical assistance and support to customers and users. This role requires a strong knowledge of computer hardware and software, as well as the ability to troubleshoot and diagnose technical issues. To become an IT Support Technician – Level 1, you will need to have a high school diploma or equivalent, as well as some experience in the IT field. You may also need to have certifications or other qualifications related to the IT field. Skills required for an IT Support Technician – Level 1 job include strong customer service skills, excellent communication skills, problem-solving skills, and the ability to work independently. Knowledge required for this role includes a strong understanding of computer hardware and software, networking, and operating systems. Responsibilities include providing technical assistance and support to customers and users, troubleshooting and diagnosing technical issues, and providing solutions to technical problems. Experience in the IT field is also beneficial. Qualifications for an IT Support Technician – Level 1 job may include certifications or other qualifications related to the IT field. Education requirements may include a high school diploma or equivalent. Tools that help IT Support Technician – Level 1 work better include remote access software, diagnostic tools, and customer service software. Good tips to help IT Support Technician – Level 1 do more effectively include staying up to date on the latest technology, staying organized, and being proactive in solving customer issues. Common IT Support Technician – Level 1 interview questions include questions about your experience in the IT field, your knowledge of computer hardware and software, and your customer service skills.