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It Support Technician Level 2 Jobs in California

It User Support Technician - Level Ii
By County of Riverside At Perris, CA, United States
Provide customer service via phone and remote support; implement hardware upgrades for new or existing office locations.
Create, check status, and dial in services for cisco accounts; report failed data circuits and phone equipment to appropriate external vendor.
Diagnose, troubleshoot, repair software, hardware, and network malfunctions.
Log inventory hardware assets and report capital assets after installation.
Inform and train users in equipment and software operation.
Prepare and maintain technical documentation and procedures; perform preventative maintenance and repair hardware.
Entry Level It Support Technician
By Motion Recruitment At Palo Alto, CA, United States
1+ year of helpdesk or tech bar experience
Experience with running cable and racking and stacking servers
Previous experience in a customer facing position.
70% Tier 1 hardware based support tickets
30% Tier 1 software based support tickets
It Technician- Level Ii
By Buttonwillow Warehouse Company At Bakersfield, CA, United States
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Fundamental knowledge of networking, hardware, and software
Strong troubleshooting and critical thinking skills
Knowledge of TCP/IP and data protocols
5 to 7 years’ previous experience in IT Helpdesk field or the MSP related field
Analyze, troubleshoot, and evaluate existing wired and wireless network systems Computer Hardware and Software Troubleshooting
Desktop Support Technician (Level 1 Or 2)
By Triune Infomatics Inc At Oakland, CA, United States
Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
Provide exceptional customer service and ensure a positive end-user experience.
Previous experience in a desktop support role, preferably at Level 1 or Level 2.
Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
It Service Desk Technician – Level 2 (Msp)
By Bowman Williams At Los Angeles, CA, United States
Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
High-level experience and knowledge of Windows and Mac operating systems
Experience in troubleshooting Remote Desktop Services and VPN
Experience with desktop operating systems
Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources, and maintaining the hypervisor
Experience with M365 and ConnectWise
Desktop Support Level 2 Jobs
By Global IT Con LLC. At Berkeley, CA, United States

Skills - 5 to 15 years of experience in Desktop Support - Strong experience in Windows & Mac OS - Troubleshooting and break/fix (70% Windows & 30% Mac) - Experience in JAMF - Experience in ...

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Technician – Level 1 to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, resolving network problems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An IT Support Technician – Level 1 job is a technical role that involves providing technical assistance and support to customers and users. This role requires a strong knowledge of computer hardware and software, as well as the ability to troubleshoot and diagnose technical issues. To become an IT Support Technician – Level 1, you will need to have a high school diploma or equivalent, as well as some experience in the IT field. You may also need to have certifications or other qualifications related to the IT field. Skills required for an IT Support Technician – Level 1 job include strong customer service skills, excellent communication skills, problem-solving skills, and the ability to work independently. Knowledge required for this role includes a strong understanding of computer hardware and software, networking, and operating systems. Responsibilities include providing technical assistance and support to customers and users, troubleshooting and diagnosing technical issues, and providing solutions to technical problems. Experience in the IT field is also beneficial. Qualifications for an IT Support Technician – Level 1 job may include certifications or other qualifications related to the IT field. Education requirements may include a high school diploma or equivalent. Tools that help IT Support Technician – Level 1 work better include remote access software, diagnostic tools, and customer service software. Good tips to help IT Support Technician – Level 1 do more effectively include staying up to date on the latest technology, staying organized, and being proactive in solving customer issues. Common IT Support Technician – Level 1 interview questions include questions about your experience in the IT field, your knowledge of computer hardware and software, and your customer service skills.