Helpdesk Support It Jobs
By NexCore Group At , Denver, 80202 $55,000 - $60,000 a year
Strong communication skills, ability to work cooperatively with coworkers, management, and vendors
Support users at their desk, over the phone, and remotely
Be “remote hands” for working on servers and networking equipment
Strong problem diagnosis and creative problem-solving skills
Critical thinking skills: make assessments and provide solutions to problems.
Eligible for discretionary benefits: annual performance bonus of 10%
It Support/Helpdesk Engineer
By U.S. Courts At , Denver, 80257, Co $55,737 - $119,303 a year
If you are relying on your education to meet qualification requirements:
Familiarity with systems management and automating tools such as KACE, SCCM/MECM, Bash/Python/Powershell.
Provides support for mobile devices and remote access.
At least two years of experience working as member of a helpdesk installing, repairing, upgrading, and troubleshooting Windows desktops and laptops.
Excellent customer service skills and strong oral and written communication skills.
Knowledge of Windows, Active Directory, Mac/OSX/iOS, VDI, O365/Office/Teams/Outlook.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support/Operation Support/Helpdesk Support professional to join our team and provide top-notch customer service. You will be responsible for troubleshooting technical issues, providing technical advice, and helping customers with their IT needs. If you are passionate about technology and helping others, this is the perfect job for you!

IT Support or IT Operation Support or Helpdesk Support job skills required:

• Technical knowledge of computer hardware, software, operating systems, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Patience and customer service skills
• Knowledge of customer service principles and practices
• Knowledge of relevant software computer applications
• Ability to work in a fast-paced environment

What is IT Support or IT Operation Support or Helpdesk Support job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification
• Microsoft Certified Professional (MCP)
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+

What is IT Support or IT Operation Support or Helpdesk Support job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of operating systems, networks, and security
• Knowledge of customer service principles and practices
• Knowledge of relevant software computer applications

What is IT Support or IT Operation Support or Helpdesk Support job Experience?