It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support/Operation Support/Helpdesk Support professional to join our team and provide top-notch customer service. You will be responsible for troubleshooting technical issues, providing technical advice, and helping customers with their IT needs. If you are passionate about technology and helping others, this is the perfect job for you!

IT Support or IT Operation Support or Helpdesk Support job skills required:

• Technical knowledge of computer hardware, software, operating systems, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Patience and customer service skills
• Knowledge of customer service principles and practices
• Knowledge of relevant software computer applications
• Ability to work in a fast-paced environment

What is IT Support or IT Operation Support or Helpdesk Support job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification
• Microsoft Certified Professional (MCP)
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+

What is IT Support or IT Operation Support or Helpdesk Support job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of operating systems, networks, and security
• Knowledge of customer service principles and practices
• Knowledge of relevant software computer applications

What is IT Support or IT Operation Support or Helpdesk Support job Experience?