It/ Helpdesk Tech Support
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support/Operation Support/Helpdesk Support professional to join our team and provide top-notch customer service. You will be responsible for troubleshooting technical issues, providing technical advice, and helping customers with their IT needs. If you are passionate about technology and helping others, this is the perfect job for you!

IT Support or IT Operation Support or Helpdesk Support job skills required:

• Technical knowledge of computer hardware, software, operating systems, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Patience and customer service skills
• Knowledge of customer service principles and practices
• Knowledge of relevant software computer applications
• Ability to work in a fast-paced environment

What is IT Support or IT Operation Support or Helpdesk Support job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification
• Microsoft Certified Professional (MCP)
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+

What is IT Support or IT Operation Support or Helpdesk Support job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of operating systems, networks, and security
• Knowledge of customer service principles and practices
• Knowledge of relevant software computer applications

What is IT Support or IT Operation Support or Helpdesk Support job Experience?