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Substitute It User Support Technician Jobs

It User Support Technician - Level Ii
By County of Riverside At Perris, CA, United States
Provide customer service via phone and remote support; implement hardware upgrades for new or existing office locations.
Create, check status, and dial in services for cisco accounts; report failed data circuits and phone equipment to appropriate external vendor.
Diagnose, troubleshoot, repair software, hardware, and network malfunctions.
Log inventory hardware assets and report capital assets after installation.
Inform and train users in equipment and software operation.
Prepare and maintain technical documentation and procedures; perform preventative maintenance and repair hardware.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
Health Services Technician (Substitute)
By Anaheim Union High School District At , Anaheim, 92801 $23.60 an hour

Anaheim Union High School District

User Support Technician - Remote Option Available
By Akerman LLP At , Orlando, 32801, Fl

Job Details Description Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a User Support Technician for its National ...

It Intern- User And Computer Support
By Citizens Inc At , Austin, Tx
Learn and adopt professionalism and stakeholder management skills working both within an Information Technology department and with business stakeholders
Excellent communication skills, both written and oral
Strong analytical and interpersonal skills and a strong desire to learn
Results-driven, detail-oriented, motivated self-starter with good organization skills
Gain an understanding and in-depth working knowledge of how to develop a professional, attractive, useful, and engaging SharePoint site
Pursuing a AAS degree or CT1 certificate in User and Computer Support or related field
User Support Technician - Remote Option Available
By Akerman LLP At Orlando, FL, United States

Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a User Support Technician for its National Information Technology Department. This position will provide front line ...

It User Support Specialist
By Tricentis At Austin, TX, United States
Strong knowledge of Asset Management concepts (asset deployment, asset retrieval, disposal, inventory management)
Bachelor's degree or equivalent combination of additional experience and education (High school diploma or equivalent required)
Must have demonstrated analytical and problem-solving skills.
Minimum 4 years’ experience in an End-User/Desktop Support Role
Excellent skills in customer service, teamwork, documentation and communication (verbal and written)
Excellent knowledge of Windows and Mac Operating Systems
It User Support Technician (Closes June 2, 2023)
By Crook County At , Prineville, Or $20.94 - $28.15 an hour
1 year of experience working in an IT support role providing customer service in a Microsoft AD environment.
3-5 year(s) experience working in an IT support role.
This position has no supervisory responsibilities
End user support of all IT hardware and software for all services provided by Crook County IT for the County.
IT administration of all IT hardware and software for all services provided by Crook County IT for the County.
Microsoft 365 cloud platform & Azure administration.
It End User Services Technician
By CommonSpirit Health At , Phoenix, 85013, Az $24.10 - $34.94 an hour
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
2-4 years of experience in the service industry.
Solid customer service skills required.
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
May be assigned to one or more projects as a project team member.
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
It Technician, User & Support Services
By University of Maryland, Baltimore At , Baltimore, Md $65,000 - $70,000 a year
Coordinate updates of antivirus, patch, and other asset deployment management to user devices
Hiring Range: $65 - $70K (Commensurate with education and experience)
Assist with development of customer-facing documentation to assist with use of user technologies.
Track and maintain records of computer equipment by documenting hardware and related deployment details.
Assist with user technology related IT security implementation tasks under the guidance of the Security Compliance team.
Perform other related duties as assigned.
It User Support Specialist Ii
By TIAA At , Charlotte, Nc $22.13 - $36.89 an hour
Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
Confers with end users to resolve incidents and fulfill requests through support via in-person, phone, or remote methods.
Vocational and/or Technical Education Preferred
Monitors lower level IT User Support Specialists to ensure effective and time resolution of users’ problems, queries or complaints.
Ensures that plans are in place for responding to situations such as service outages.
Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
Substitute Safety Support Specialist
By GoGuardian At United States
Contribute to training, enablement, implementation, and support resources, including knowledge base articles and canned responses
Experience answering support tickets and phone calls
Outstanding written, verbal, interpersonal communication skills. College degree preferred.
Opportunity to impact and revolutionize safe digital learning experiences for K-12 students
Complement the Beacon SSS team by taking on available shifts when extra team members are needed
Review Beacon alerts and escalate via phone calls to school administrators (e.g., school counselors) to take appropriate action
Data Processing User Support Technician I, Ii
By Hawaii State Department of Education At , Island Of Hawai‘i, Hi $3,418 a month
Selective Certification: Lift/carry objects weighing up to 40 pounds unassisted.
All documents submitted to us become the property of the Department of Education.
DATA PROCESSING USER SUPPORT TECHNICIAN I $3,418.00 per month (SR-13) DATA PROCESSING USER SUPPORT TECHNICIAN II $3,699.00 per month (SR-15)
Location: Hawaii District, Island of Hawaii
Hawaii Dist-East Special Ed/Special Services (Temporary, Full Time) CA Honokaa-Kealakehe-Kohala-Konawaena
Kealakehe Inter (Temporary, Full Time)
It User Support Specialist Ii-1
By TIAA At , Charlotte, Nc $22.13 - $36.89 an hour
Comply with and support ITIL change-incident-problem-asset management processes and work instructions
Perform and assist with asset management duties including updating the authoritative CMDB System. Tracks IT assets and monitors asset management systems.
Provide end user training and knowledge documentation
Vocational and/or Technical Education Preferred
Coordinate the disposition of assets from other regions in order to manage and balance inventory.
Provide high level on-site call center support
It User Support Specialist Ii
By TIAA At , Washington, 20005, Dc $31.16 - $33.88 an hour
Provide end user training and knowledge documentation
Vocational and/or Technical Education Preferred
Good Soft & communication skill required.
Working with callers and other help desk specialists to resolve normal and unusual information system problems.
Evaluating the efficiency of new tools and utilities used for help desk services.
Monitoring and categorizing incoming calls, analyzing frequently-asked questions and defining procedures.
Senior It User Support Specialist
By TIAA At , Charlotte, Nc $25.75 - $42.91 an hour
Comply with and support ITIL change-incident-problem-asset management processes and work instructions
Perform and assist with asset management duties including updating the authoritative CMDB System. Tracks IT assets and monitors asset management systems.
Assist with the development of Asset Management processes.
Conduct research on orders, provide status updates to management and work with vendors to reconcile purchase orders.
Provide end user training and knowledge documentation
Coordinate the disposition of assets from other regions in order to manage and balance inventory.

Are you looking for a job that allows you to use your technical skills to help others? We are looking for a User Support Technician to join our team and provide exceptional customer service to our users. You will be responsible for troubleshooting technical issues, providing technical advice, and helping users get the most out of our products. If you are passionate about technology and helping others, this is the job for you!

Overview The Substitute It User Support Technician is responsible for providing technical support to users of Substitute It, a cloud-based substitute teacher management system. This position requires excellent customer service skills and the ability to troubleshoot technical issues. Detailed Job Description The Substitute It User Support Technician is responsible for providing technical support to Substitute It users. This includes troubleshooting technical issues, responding to customer inquiries, and providing technical assistance. The Substitute It User Support Technician will also be responsible for creating and maintaining user accounts, as well as providing training and support to new users. Job Skills Required
• Excellent customer service skills
• Knowledge of Substitute It software
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to communicate effectively
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or technical support
• Knowledge of Substitute It software
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
Job Knowledge
• Knowledge of Substitute It software
• Knowledge of computer hardware and software
• Knowledge of customer service principles
• Knowledge of technical support principles
Job Experience
• Previous experience in customer service or technical support
• Previous experience with Substitute It software
Job Responsibilities
• Respond to customer inquiries and provide technical assistance
• Troubleshoot technical issues
• Create and maintain user accounts
• Provide training and support to new users
• Monitor system performance and make necessary adjustments
• Update user documentation and training materials