Service Desk Technician Jobs
By MetroStar At Washington, DC, United States
Experience with a Mobile Device Management (MDM) software for provisioning and managing mobile devices
A passion for working with PC hardware and connectivity components, a strong knowledge of Windows 10, and experience supporting monitoring tools
Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set
Experience with ServiceNow and/or Remedy
Experience serving as a user liaison for basic computer system end-user operations
Experience with one or more of the following: SCCM, VDI and VMWare, Command Line/PowerShell commands