Student Service Desk Technician Jobs in Iowa

Strong communication skills with clients, coworkers, management, and other groups within the USF Information Technology department

This position will need to perform the duties listed above remotely as needed.

Windows 7 through 11 and Mac OSX experience

1 year professional computing experience

Knowledge of principles and operation of computer systems and related peripheral equipment

Basic computing experience in a formal or informal job capacity

Excellent communication and customer service skills

Knowledge of computer hardware and software applications

Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.

Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues.

Diagnose and resolve technical problems related to computer systems, software applications, printers, and network connectivity.

Install, configure, and maintain computer hardware and software applications.