Smb Integration Specialist Jobs in Arkansas

The salary range for this position is between $75,000 and $100,000, based on experience and qualifications.

A true team player eager to share your knowledge with the team

Think you’ve got what it takes? Great. Here are our requirements:

A drive to make things happen

A longing to make a difference in the healthcare industry

A hunger to learn and improve at every opportunity

Attention to details with strong listening capabilities, excellent verbal, and written communication skills.

Manage a large-scale customer portfolio in the SMB segment globally (EU & US will be the key focus)

Manage risk and retention and handle all aspects of customer engagement with other customer-facing team members.

Minimum of 5 years of technology sales experience

Deep technology acumen is a requisite (C++, Cloud deployment, Build and DevOps sales background is an experience)

Experience in land & expand.

Project management experience - you’ve assisted in managing projects and timelines in previous roles

Provided an exceptional customer experience using clear and thoughtful communication

1+ years in a fast-paced customer-facing role supporting SaaS products

Able to identify and understand your customer’s motivations and connect them to your company’s vision

Have established strong customer relationships by exceeding expectations and meeting timelines for follow-ups

A problem solver that remains unshaken in a fast-paced environment

4-year college degree or equivalent; applicable work experience may be substituted for education requirements

Qualify new and existing customers with Digital Commerce system integration requests, which includes requirement gathering

Excellent written, verbal, and presentation skills

Strong knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

Lead integration projects and end-to-end customer engagements including planning, prioritization, and execution

Lead partner integration and onboarding efforts with internal teams and customers

2+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc).

Proven project management experience, deploying multiple projects simultaneously in a fast-paced environment.

Partner with Sales, Account Management, Technical Account Management and Support to ensure seamless hand-offs

Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience.

Proactively manage the implementation process end-to-end to achieve customers' target timelines and goals

1+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company.

Excellent communication, organizational, and influencing skills

1+ years of experience using a POS (Point of Sale) software, ideally in the service industry

Experience managing customer in Mid-Market, Top SMB, or Enterprise segments

Experience working in the tech industry or for a SAAS company

Experience with Salesforce CRM, MS Office, G-Suite, and Slack

Build relationships with customers, facilitate regular cadence of communications, and maintain daily database entries through Salesforce