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Service Team Lead Jobs

Service Rep/Medical Courier Team Lead
By Labcorp At , Itasca, 60143
3 years of relevant experience; preferably as a driver/medical courier
Previous leadership experience a plus
Excellent critical thinking skills and the ability to prioritize and multi-task
Strong attention to detail and organizational skills
Basic computer skills with proficiency in Microsoft Office
Assist logistics supervisor with day to day operations and special projects
Team Lead, Customer Service
By CPSI At , Remote
Strong organizational, multi-tasking, and time-management skills.
Works closely with division and executive management
Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior management.
Associates degree or a combination of relevant education and equivalent experience.
Robust benefits offering, including 401(k)
Exceptional at all duties & mentors all employees at and below the level of Manager.
Service Lead Jobs
By Lolli & Pops At Lynnwood, WA, United States

Job Details Level Entry Job Location Alderwood Mall - Lynnwood, WA Position Type Part Time Job Category Sales

Service Lead Jobs
By Lolli & Pops At Happy Valley, OR, United States
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist the Store Manager with paperwork, ordering, inventory management
Keep your team focused on guest engagement, sampling and sharing product knowledge
Exceptional interpersonal skills: you are energized by working with people, both guests and your team
Assist in training, developing and motivating team members
Maintain visual and merchandising standards and ensure store cleanliness
Service Centre Team Lead
By ALOIS Solutions At United States
Two (2) years of administrative and/or customer service experience or an equivalent combination of education and experience is required.
Experience working in a Call Center Environment receiving in and outbound calls required
Experience working in the Health Care industry and supervisory experience preferred
Excellent oral and written communication skills
Good judgment and discretion skills
Ability to manage reports and metrics
Customer Service Team Lead
By PayZen At San Francisco, CA, United States
2+ years in customer service leadership role and team management skills
Collaborate with management to develop and implement customer service policies, procedures, and quality assurance measures
Identify areas for service improvement and implement strategies to enhance the overall customer experience
Stay updated on product knowledge, policies, and procedures to assist team members and address customer inquiries
Provide ongoing coaching and feedback to team members to enhance their performance and address skill gaps
5+ years of previous experience in a customer service role or similar position
Service Center Team Lead (Remote) 2023-1288
By Managed Care Advisors (MCA) At Greater Orlando, United States
Communicate with upper management regarding unit issues.
Two (2) years of administrative and/or customer service experience or an equivalent combination of education and experience is required.
Assist managers with escalated calls & inquiries
Work closely with managers and business analysts to identify opportunities for change to support continuous improvement.
Manage staffing schedules to ensure appropriate department coverage.
Assist members with day-to-day benefits and provider-related questions and/or issues
Service Lead Jobs
By Lolli & Pops At The Woodlands, TX, United States

Job Details Level Entry Job Location The Woodlands Mall - The Woodlands, TX Position Type Full Time Salary Range $8.75 - $9.00 Hourly Job Category Sales

Service Lead Jobs
By Lolli & Pops At Coralville, IA, United States

Job Details Level Entry Job Location Coral Ridge Mall - Coralville, IA Position Type Part Time Salary Range $8.75 - $9.00 Hourly Job Category Sales

Service Lead Jobs
By Lolli & Pops At Tulsa, OK, United States

Job Details Level Entry Job Location Tulsa Mall - Tulsa, OK Position Type Part Time Salary Range $8.75 - $9.00 Hourly Job Category Sales

Customer Service Team Lead - Follow-Up Team
By SMS Assist, L.L.C. At Phoenix, AZ, United States
Carry out daily performance management of all the CSR’s in the team.
Provide Management Information data as required
Proficient in basic people management processes
Train, develop and manage their respective team and its members.
Monitor and ensure that their team is compliant with the guidelines of the SMS Employee Handbook and departmental requirements.
Communicate any process or performance concerns to Managers on a timely basis.
Team Lead, Customer Service (Onsite)
By Navient At Horseheads, NY, United States
Offer counseling and solutions for best processes including but not limited to where to find information
Perform side-by-side coaching to agents to provide real-time feedback on opportunities to improve agent performance and customer experience.
6-12 months of experience in a call center role
Effective listening and negotiation skills
Excellent written communication skills to include grammar, punctuation, and spelling
Excellent oral communication skills, including the ability to orally express moderately complex concepts clearly and quickly
Customer Service Team Lead
By AppleOne Employment Services At Dallas-Fort Worth Metroplex, United States
▪ Report customer service team progress to management.
▪ Computer literate to include Word, Access, and intermediate skills on Excel
▪ Proven experience reading and understanding technical manuals
▪ Must have excellent phone and written communication skills
▪ 4 years directly related experience in Customer Service
▪ Knowledge of CSI and ACT a plus
Service Lead Jobs
By Lolli & Pops At Des Peres, MO, United States
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist the Store Manager with paperwork, ordering, inventory management
Keep your team focused on guest engagement, sampling and sharing product knowledge
Exceptional interpersonal skills: you are energized by working with people, both guests and your team
Assist in training, developing and motivating team members
Maintain visual and merchandising standards and ensure store cleanliness
Customer Service Team Lead
By REVOLVE At Cerritos, CA, United States
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Follow up on all written correspondence and escalate to customer service manager on duty as necessary.
• Strong verbal and written communication skills
• Knowledge of apparel construction and fabrication and various fashion categories
• Experience with Microsoft word and excel
• 2+ years in customer service, help desk or call center experience in a retail environment
Service Lead Jobs
By Lolli & Pops At San Antonio, TX, United States
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist the Store Manager with paperwork, ordering, inventory management
Keep your team focused on guest engagement, sampling and sharing product knowledge
Exceptional interpersonal skills: you are energized by working with people, both guests and your team
Assist in training, developing and motivating team members
Maintain visual and merchandising standards and ensure store cleanliness
Team Lead Fire Service Technician
By Johnson Controls At , Totowa, Nj
Candidate must possess excellent written/verbal communication and outstanding customer service skills.
Experience CCTV and IT and IP networks a plus.
CCNA, A+ and Network+ certifications a plus.
4 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems (preferred not required).
A good working knowledge of computers is necessary.
Ability to work flexible hours including weekends to meet customer requirements.
Service Lead Jobs
By Lolli & Pops At Bridgewater, NJ, United States
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist the Store Manager with paperwork, ordering, inventory management
Keep your team focused on guest engagement, sampling and sharing product knowledge
Exceptional interpersonal skills: you are energized by working with people, both guests and your team
Assist in training, developing and motivating team members
Maintain visual and merchandising standards and ensure store cleanliness
Provider Customer Service Team Lead - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Maintains proficiency in all technical applications (technical skills and system knowledge)
Assists supervisor in monitoring employee and team performance by reviewing operational metrics and listening to and observing call management techniques.
2+ years of experience in an advocate role, with Buffalo care intake experience
Previous experience mentoring and/or training others
Experience with personal computer and Windows PC applications Microsoft Excel
Experience with personal computer and Windows PC applications Microsoft Word
Customer Service Team Lead - Follow-Up Team
By SMS Assist, L.L.C. At Chicago, IL, United States
Carry out daily performance management of all the CSR’s in the team.
Provide Management Information data as required
Proficient in basic people management processes
Train, develop and manage their respective team and its members.
Monitor and ensure that their team is compliant with the guidelines of the SMS Employee Handbook and departmental requirements.
Communicate any process or performance concerns to Managers on a timely basis.