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Service Lead Jobs

Company

Lolli & Pops

Address Bridgewater, NJ, United States
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-07-01
Posted at 11 months ago
Job Description
Job Details


Level


Experienced


Job Location


Bridgewater Commons - Bridgewater, NJ


Position Type


Part Time


Salary Range


$15.13 - $15.13 Hourly


Job Shift


Any


Job Category


Sales


Description


Lolli & Pops Service Lead/Keyholder


Joining our team will be the sweetest decision you'll ever make!


At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own.


Here Are Some Of The Things That You'll Do Each Day


As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience.


  • Assist in training, developing and motivating team members
  • Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
  • Keep your team focused on guest engagement, sampling and sharing product knowledge
  • Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
  • Assist the Store Manager with paperwork, ordering, inventory management
  • Be a champion of Lolli & Pops inside and outside of the store
  • Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
  • Maintain visual and merchandising standards and ensure store cleanliness


While There Is No Single Recipe For An Excellent Service Lead, The Following Are Qualities And Experiences We Recognize As Contributing To The Success Of Our Best Management Teams


  • The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential
  • The desire to problem solve: you like finding problems and fixing them
  • Exceptional interpersonal skills: you are energized by working with people, both guests and your team
  • A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work
  • A passion for meticulous quality: you understand that strong organization creates a highly efficient team
  • A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
  • Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business
  • An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
  • The ability to multitask: you can prioritize and execute at many different tasks each day


Our Company values are important to us! We are:


Guest-icated our guests are at the heart of everything we do


Collaborative we are a joyful mix of unique individuals working together


Agile we are flexible and open to change in order to be the best we can be


Authentic we honor what's real and authentic and give feedback from the heart


Betterment we have a never ending drive to continuously improve


We can't wait to meet you!


We are an equal opportunity employer of all qualified individuals. We will consider all people - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. We will consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.