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It Service Senior Advisor Jobs

It Service Manager Jobs
By NVIDIA At Santa Clara, CA, United States
Profound expertise in IT service management (ITSM).
Practical hands-on proficiency with project and task management tools, including Jira and ServiceNow.
Outstanding interpersonal capabilities, demonstrated through exceptional written and verbal communication skills.
Experience within a large, multi-functional IT environment.
ITIL Foundations v3 or v4 certification or solid understanding of ITIL & Technical Production support concepts is advantageous.
BS/MS or equivalent experience in Information Technology industry.
Senior It Service Management Analyst
By UW Health At , Madison, 53717 $84,600 - $126,800 a year
Sr IT Service Management Analyst
An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Relevant vendor or industry certifications (e.g., ServiceNow, PMP, etc.)
UW Hospital and Clinics benefits
It Service Specialist Jobs
By Mural At United States
Manage user access and role settings across the many services we use and ensure all changes are within compliance
Contribute to knowledge base articles, empowering users to quickly address questions or problems
3-5 years technical support and/or customer service experience
Working knowledge of PC technical support, systems administration, networking, and Windows and Mac operating systems (Linux a plus)
Ability to provide remote technical support over chat, phone, and video
Ideally you have experience with MDM, Office365, Google Workspace, Jira/Atlassian suite
Senior It Systems Analyst Advisor – Remote | 961867
By Revel IT At United States
Provides business/systems-related IT knowledge to clients and business/systems representatives during the requirements management process.
Experience in multi-line claims management processes and system requirements strongly preferred.
Strong knowledge of third party administration and claims management
In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
Contributes to the maturity of the Vendor Management team
Eight (8) years of related experience or equivalent combination of education and experience required.
It Service Manager Jobs
By Latitude Inc At Cecil County, MD, United States
Design, implement, and maintain IT service management processes and procedures based on ITIL best practices.
Ensure the availability, reliability, and performance of IT services through effective incident, problem, change, and configuration management.
Stay updated with the latest industry trends, technologies, and frameworks relevant to IT service management.
Contribute to the continuous improvement of IT service management processes and tools.
Develop and maintain documentation, including service catalogs, knowledge articles, and standard operating procedures (SOPs).
Collaborate with IT teams to ensure smooth service transitions, including testing, deployment, and knowledge transfer.
It Service Coordinator Jobs
By Job Impulse, Inc. At Flint, MI, United States
Identify IT ticketing board issues. Add new ticket categories as needed. Update and provide management with service board reporting as requested.
Champion centralized IT documentation through mechanisms like IT Glue, SharePoint, Teams, and our Learning Management System.
Identifying Service board issues, adding new categories when needed, updating, and providing management with service board reporting.
New User System set up, processing approved user onboarding documentation, scheduling of user training within the Learning Management System.
Key fob management, inventory, tracking, activations, and deactivation.
Basic IT support experience, ability to gain working technical knowledge of network protocols, operating systems, and standards.
It Service Coordinator Jobs
By ONE2ONE Inc At Lancaster, PA, United States
Excellent organizational and time management skills
Represent ONE 2 ONE in the community via events such as conventions, expos, chamber functions and as directed by management
Assessing ticket requirements & assigning/scheduling proper skill level tech
Provide a 5-star client experience
2 or 4-year college degree or equivalent job experience
Previous call center or dispatching experience preferred.
It Service Coordinator Jobs
By GenesisCare At , Remote
Experience with project management methodologies
Assign tasks to internal teams and assists with schedule management.
Coordinate resource requirements, budgets, and schedules for projects.
Manage the timely and professional communication of project status with stakeholders.
Maintain industry knowledge of emerging technologies and best practices.
3+ years experience in IT Service areas
Senior Engineer - It Service Management
By GEICO At , Chevy Chase, 20815, Md $82,000 - $185,000 a year
Must have 2-4 years of experience with Service Management Platform Architecture, scaling, On-prem, PaaS/SaaS management and development/workflow automation.
Develop relationships with internal stakeholders to understand our users’ visions and how the service management platform can add value.
Provide technical support for planning, designing, developing, upgrading, installing, testing, implementing, and maintaining the service management platform
Perform advanced technical development work for integration with the service management platform
Must have between 2-4 years of enterprise service management platforms. Specifically BMC Remedy/Helix.
Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
It Project Management Senior Advisor - Express Scripts- Remote
By The Cigna Group At , Hartford, 06152, Ct $118,200 - $197,000 a year

Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries. Role Summary/Key Objectives: The IT Project Management Senior Advisor (Delivery Manager) ...

It Advisor Jobs
By VC3 At South Carolina, United States

The ITA assumes the day-to-day responsibilities of a Customer Relationship Manager on an operational or reactive basis. Client Road mapping/Budgeting Responsibility

The ITA (IT Advisor) is responsible for maintaining a relationship with the decision-making contact at each client assigned to them.

Senior Manager, It Service Management
By Zillow At United States
Develop and drive execution of IT Service Management roadmaps
Advocates for the adoption, business alignment, and improvement of all IT service management processes and activities based on enterprise standard methodologies
Drive and participate in incident resolution and operational process improvements, while maintaining exceptional end-user customer experience
3-5 years of technical leadership experience with a deep understanding of ITSM processes and practices
Proven experience in delivering support with an eye towards process improvement
Passion for customer service and strong engagement skills
It Service Manager Jobs
By Franklin Fitch At Norwell, MA, United States

IT Service Manager | Technology Firm | Norwell | $85,000 - $95,000

Key requirements for the role: