Service Delivery Analyst Jobs in New York , Employment

Are you looking for an exciting opportunity to use your analytical skills to help deliver exceptional customer service? We are looking for a Service Delivery Analyst to join our team and help us provide the best customer experience possible. If you have a passion for problem solving and a drive to make a difference, this is the job for you!

Service Delivery Analyst Job Skills:

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Strong problem-solving and analytical skills

• Ability to manage multiple tasks and prioritize workload

• Knowledge of customer service principles and practices

• Knowledge of IT service management principles and practices

• Knowledge of ITIL (Information Technology Infrastructure Library)

• Knowledge of project management principles and practices

• Knowledge of software development life cycle

• Knowledge of database management systems

• Knowledge of network and system administration

• Knowledge of scripting languages

• Knowledge of software development tools

What is Service Delivery Analyst Job Qualifications?

• Bachelor's degree in Computer Science, Information Technology, or related field

• Relevant certifications in IT service management, project management, software development, or related areas

• Experience in customer service, IT service management, project management, software development, or related areas

What is Service Delivery Analyst Job Knowledge?