Service Delivery Management Jobs
By HP At , Spring, 77389
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.
Typically 8+ years to establish proven track record in Service Business Management.
In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.
Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.
Medium to high knowledge of IT and services industry.
Hr Service Delivery Analyst (Contract)
By PlayStation At United States
Minimum 5 years of experience as an Analyst working in a ServiceNow environment (preferably HRSD)
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
Proven experience in ServiceNow HRSD analytics or ITSM analytics.
Strong analytical and problem-solving skills, with the ability to analyze complex data sets and draw actionable insights.
Excellent communication skills, with the ability to present complex information in a clear and concise manner.
Attention to detail and the ability to manage multiple tasks and priorities effectively.
Service Delivery Specialist Jobs
By EdgeLink At United States

The candidate will work independently, seeking guidance from the manager only in non-routine situations.

Director, Service Delivery Jobs
By TELUS International At United States
Excellent project management, communication, and interpersonal skills
Experience in customer relationship management
Some experience in project/program management.
Report progress and escalate challenges/issues to peers and senior management
Strong knowledge of IT requirements / demands in call center operations. Proficiency with MS Office applications (i.e. MS Word, Excel).
Proven experience in the translation of customer business needs into technology requirements and solutions.
Mgr Service Delivery Jobs
By HealthEquity At United States
Specialized Knowledge, Skills & Abilities
Consumer Driven Healthcare (CDH) education
We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
Performs other duties as assigned or apparent.
Assists executive leadership with special projects as required or assigned.
COBRA Administration for 5+ years is necessary.

Are you looking for an exciting opportunity to use your analytical skills to help deliver exceptional customer service? We are looking for a Service Delivery Analyst to join our team and help us provide the best customer experience possible. If you have a passion for problem solving and a drive to make a difference, this is the job for you!

Service Delivery Analyst Job Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and prioritize workload
• Knowledge of customer service principles and practices
• Knowledge of IT service management principles and practices
• Knowledge of ITIL (Information Technology Infrastructure Library)
• Knowledge of project management principles and practices
• Knowledge of software development life cycle
• Knowledge of database management systems
• Knowledge of network and system administration
• Knowledge of scripting languages
• Knowledge of software development tools

What is Service Delivery Analyst Job Qualifications?

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications in IT service management, project management, software development, or related areas
• Experience in customer service, IT service management, project management, software development, or related areas

What is Service Delivery Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of IT service management principles and practices
• Knowledge of ITIL (Information Technology Infrastructure Library)
• Knowledge of project management principles and practices
• Knowledge of software development life cycle
• Knowledge of database management systems
• Knowledge of network and