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Service Delivery Analyst Jobs in California

Sr. Analyst, Repeat Delivery
By Petco At San Diego, CA, United States
3-5 years of experience working in a data analyst or business analyst role.
Experience with data visualization tools such as Looker, Tableau, Power BI, or similar.
Excellent communication skills, with the ability to effectively translate complex data insights into actionable recommendations for business stakeholders.
Strong problem-solving skills and attention to detail.
Experience working with cross-functional teams in a collaborative environment.
We love all pets like our own
Vp Of Service Delivery
By Hayden AI At Oakland, CA, United States
Provide expert work order management through driving, following up and closure of assigned trouble tickets.
Manage and correlate multiple events to a single incident.
Effectively manage customer expectations (status and clear description of activities).
Drive service & engineering improvements and establish end-to-end service thinking & 'customer journey-led' working across the portfolio.
Create and define process to troubleshoot and provide corrective action.
Work with multiple internal and external teams to restore service in a timely manner.
Vp Service Delivery Jobs
By Blue Signal Search At San Jose, CA, United States
8+ years of experience directing data center project management activities.
Demonstrated customer service, project management, delegation, and problem-solving skills with the ability to make decisions in a fast-paced environment.
Bachelor's degree in in Accounting, Construction Management, Engineering, or a related field.
Strong leadership skills and ability to successfully manage a team.
Competitive base salary plus bonus and outstanding benefits package including medical/dental/vision, 401(k) match, PTO plan, and more.
Oversee the delivery of digital infrastructure solutions to clients, including cloud computing, data center services, managed services, and more.

Are you looking for an exciting opportunity to use your analytical skills to help deliver exceptional customer service? We are looking for a Service Delivery Analyst to join our team and help us provide the best customer experience possible. If you have a passion for problem solving and a drive to make a difference, this is the job for you!

Service Delivery Analyst Job Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and prioritize workload
• Knowledge of customer service principles and practices
• Knowledge of IT service management principles and practices
• Knowledge of ITIL (Information Technology Infrastructure Library)
• Knowledge of project management principles and practices
• Knowledge of software development life cycle
• Knowledge of database management systems
• Knowledge of network and system administration
• Knowledge of scripting languages
• Knowledge of software development tools

What is Service Delivery Analyst Job Qualifications?

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications in IT service management, project management, software development, or related areas
• Experience in customer service, IT service management, project management, software development, or related areas

What is Service Delivery Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of IT service management principles and practices
• Knowledge of ITIL (Information Technology Infrastructure Library)
• Knowledge of project management principles and practices
• Knowledge of software development life cycle
• Knowledge of database management systems
• Knowledge of network and