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Service Customer Care Representative Jobs in Pennsylvania

Sales & Amp; Service Representative - Customer Care Center
By PNC At Pittsburgh, PA, United States
Higher in range – Experience and skills add value above typical requirements of the role
Lower in range – Building skills and experience in the job
– Experience and skills align with proficiency in the role
Refers applicable products and services. Recommends appropriate solutions. Follows defined treatments and/or employs active listening skills to present alternative solutions.
Documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.
Compensation Range may vary based on Geographic Location
Customer Care Representative Jobs
By ADEPT Talent Solutions At York, PA, United States
NOW OFFERING $500 SIGN ON BONUS - APPLY TODAY!
Six months of recent experience as a licensed nurse in a clinical care setting
Good organization and communication skills
Maintaining a positive, empathetic, and professional attitude toward customers
Responding promptly to customer inquiries
Caregiver Weekend bonus to those who work weekends!

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Service Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Service Customer Care Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
• Ability to remain calm and composed in stressful situations

What is Service Customer Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Service Customer Care Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software, databases, and tools

What is Service Customer Care Representative Job Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment
• Experience using customer service software, databases, and tools

What is Service Customer Care Representative Job Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
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