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Service Customer Care Representative Jobs in Alabama

Customer Care Representative (Banking/ Treasury/ Financial Domain)
By IGT Solutions At Georgia, United States
Customer Care Representative experience in Banking/ Treasury/ Financial Domain
Prefer college degree and above or equivalent work experience.
Position: Customer Care Agent (Banking/ Treasury Financial Domain)
Payments (product and operations), check, wire, ACH, etc.)
Handle customer service inquiries and problems associated with the servicing of company’s client base
Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Service Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Service Customer Care Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
• Ability to remain calm and composed in stressful situations

What is Service Customer Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Service Customer Care Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software, databases, and tools

What is Service Customer Care Representative Job Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment
• Experience using customer service software, databases, and tools

What is Service Customer Care Representative Job Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
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