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Service Customer Care Representative Jobs in North Carolina

Customer Care Representative Remote
By JTBJ ENTERPRISE At Winston-Salem, NC, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments
Customer Service Specialist - Customer Care
By City of Concord, NC At Concord, NC, United States
Performs data entry for customer complaints, telephone system reports, departmental monthly reports, and other reports as appropriate.
Basic knowledge of all City department functions
Responds to telephone or radio inquiries for a variety of information.
Facilitates service for customers, including all utility account maintenance.
Provides customer service by responding to requests for information from customers and resolving related problems.
Performs administrative duties by copying, filing, faxing, typing, entering data, and preparing, storing, and distributing mail and correspondence.
Customer Care Representative Jobs
By Tri Pointe Homes At Raleigh, NC, United States
A minimum of 1 year of residential, customer care, or construction field experience is preferred, but not mandatory.
Perform accurate assessments of all service requests submitted by homeowners (to determine what is covered, not covered).
Perform quality control inspections and homeowner orientation within company guidelines.
Collaborate with Sales team members to ensure model homes are maintained in excellent condition and are always presentable to homebuyers.
Update Customer Care database and/or IT application systems with scheduling dates, service providers, and other information required.
Thoroughly understand scopes of work and engage trade partners to improve quality and efficiency.
Remote Customer Care Representative
By Jobot At Raleigh, NC, United States
Proven experience being able to perform computer skills and strong at multitasking
REMOTE Customer Care Representative / $$$ / growing company, amazing product and mission, top culture and benefits!!
Knowledgeable on systems, products, services, and best practice.
Minimum of 1 year experience in Customer Service environment with measured metrics
Prior experience providing customer support in a call center environment
Microsoft and NetSuite or Oracle experience preferred

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Service Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Service Customer Care Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
• Ability to remain calm and composed in stressful situations

What is Service Customer Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Service Customer Care Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software, databases, and tools

What is Service Customer Care Representative Job Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment
• Experience using customer service software, databases, and tools

What is Service Customer Care Representative Job Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
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