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Service Customer Care Representative Jobs in New Jersey

Ecommerce Customer Care Representative
By Life is Good At Hudson, NH, United States
Effectively manage a high volume of calls and emails
Demonstrate product knowledge and stay up to date on current promotions and emails/SMS text content to our customers
Participate in various department activities and initiatives to improve customer experience
You have created a positive customer experience by resolving customer issues/concerns
You have efficiently answered customer requests and resolved order errors using effective problem-solving skills
You are skilled and comfortable working independently and as part of a team of dynamic creative professionals
Customer Care Representative Jobs
By BrightStar Care At Raritan, NJ, United States
Relationship management with staff, vendors and customers
3-5 years professional work experience in a highly matrixed organization
Experience with scheduling in home care preferred, but not required
Must be a good problem solver with critical thinking skills who can work with a sense of urgency
Strong interpersonal, organizational and communication skills
Strong computer skills including, but not limited to, Outlook, MS Excel, MS Word and a scheduling database
Customer Care Representative Jobs
By Intellectt Inc At Franklin Lakes, NJ, United States

Role: Customer Care Representative Location: Franklin Lakes, NJ, USA, 7417 Duration: 06+ months on W2 Description Note: This is a hybrid position .Travel is possible quarterly to ...

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Service Customer Care Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Service Customer Care Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
• Ability to remain calm and composed in stressful situations

What is Service Customer Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Service Customer Care Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software, databases, and tools

What is Service Customer Care Representative Job Experience?

• Previous customer service experience
• Experience in a call center or other customer service environment
• Experience using customer service software, databases, and tools

What is Service Customer Care Representative Job Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
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