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Senior Manager Customer Solutions Jobs

Customer Solutions Manager - Remote | Wfh
By Get It Recruit - Healthcare At New York, NY, United States

Your Role Will Include As a Customer Success Manager, you will be responsible for facilitating the successful implementation and usage of cutting-edge satellite-derived data solutions for ...

Customer Solutions Manager Jobs
By ePac Flexible Packaging At Boulder, CO, United States
Excellent time management and multitasking skills
Minimum 2-3 years management experience
Job Knowledge, Skills & Abilities
Manages day-to-day activities related to incoming customer solutions needs and offers consistent suggestions for customer solutions contactflow.
Ability to understand and interpret packaging requirements and customer initiatives to ensure a successful customer experience.
Develops and manages training programs and methods to increase the efficiency of the team.
Manager Business Customer Solutions
By PSEG At Springfield, NJ, United States

**Requisition** : 74460 **PSEG Company:** Public Service Electric & Gas Co. **Salary Range** : $ 121,300 - $ 242,600 **Incentive** : PIP 20% **Work Location Category** : Remote Local **PSEG** ...

Senior Manager Business Solutions
By Macy's At United States
Sr. Manager, Business Solutions REMOTE
Supervise a team of developers and business analyst with cross functional experience
Partner with the Selling and Customer Experience team to ensure alignment on measurement approach and needed post-launch reporting and/or dashboards
5+ years of relevant work experience in analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations.
Experience with a statistical programming language (e.g., R, Python), visualization tools such as PowerBI or Tableau
Experience with C#, JavaScript, Big Query, SSIS and ASP.NET MVC framework
Manager Business Customer Solutions
By PSEG At , Township Of Lawrence, Nj $121,300 - $242,600 a year
BS/BA plus 7 years’ work experience or, in lieu of a degree, 10 years’ related business experience.
Knowledge of tariffs and NJ administrative code.
Demonstrated planning and organizational skills.
Strong skills in oral and written communication to respond to internal and external executive and regulatory inquires.
BPU approved programs, including Clean Energy Future Electric Vehicle Programs
Significant medium to large-sized projects of a complex nature and projects with regional significance and/or technical complexity.
Senior Manager, Solutions Architecture
By Amazon Web Services, Inc. At , Seattle, Wa From $160,800 a year
Demonstrated presentation skills with a high degree of comfort speaking with executives, IT Management, and developers.
3+ years management of technical, customer facing resources
7+ years design/implementation/consulting experience of distributed applications
5+ years experience in infrastructure architecture, database architecture and networking
Capture and share best-practice knowledge amongst the AWS solutions architect community
Experience working within software development

Are you an experienced customer solutions professional looking for a new challenge? We are looking for a Senior Manager Customer Solutions to join our team and help us provide exceptional customer service. You will be responsible for developing and implementing customer solutions strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a drive to succeed, this could be the perfect opportunity for you!

Overview The Senior Manager Customer Solutions is responsible for leading a team of customer service professionals to ensure customer satisfaction and loyalty. This role requires a deep understanding of customer service operations, customer service strategies, and customer service technologies. The Senior Manager Customer Solutions will be responsible for developing and implementing customer service strategies, managing customer service operations, and ensuring customer satisfaction. Detailed Job Description The Senior Manager Customer Solutions is responsible for leading a team of customer service professionals to ensure customer satisfaction and loyalty. This role requires a deep understanding of customer service operations, customer service strategies, and customer service technologies. The Senior Manager Customer Solutions will be responsible for developing and implementing customer service strategies, managing customer service operations, and ensuring customer satisfaction. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to lead and motivate a team
• Ability to develop and implement customer service strategies
• Knowledge of customer service operations
• Knowledge of customer service technologies
• Ability to analyze customer feedback
• Ability to identify customer service trends
• Ability to troubleshoot customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service management
• Proven track record of leading customer service teams
• Knowledge of customer service operations and technologies
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of customer service operations and technologies
• Knowledge of customer service strategies
• Knowledge of customer service trends
• Knowledge of customer service metrics
Job Experience
• 5+ years of experience in customer service management
• Proven track record of leading customer service teams
Job Responsibilities
• Develop and implement customer service strategies
• Manage customer service operations
• Ensure customer satisfaction
• Analyze customer feedback
• Identify customer service trends
• Troubleshoot customer service issues
• Lead and motivate customer service teams