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Senior Desktop Support Specialist Jobs in New York

Desktop Support Specialist Jobs
By Zodiac Solutions, Inc At New York City Metropolitan Area, United States
Support remote users as needed
Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, telecommunications and remote meeting coordination
Manages, maintains, and improves technical documentation
Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment
PC and Windows hardware skills, network printers and computer networks
Excellent oral and written communication skills
Desktop Support Specialist Jobs
By Saunders Scott At New York, NY, United States
- Documentation of current hardware and software to keep configuration management up to date
- At least 2 years of experience in professional IT support or a formal IT infrastructure education
- Robust experience with common operating systems
- Robust experience with common applications, such as MS Office, Oracle etc
- Experience with ticketing systems
- Network experience (PCs and other network devices such as printers)
Desktop Support Specialist Jobs
By Techvilla Solutions At Albany, NY, United States
Vendor coordination services which include, MFD, escort, and issue management during a scheduled full-day visit.
Asset and inventory updating in ServiceNow asset management.
Domain expertise – end-user computing
Hardware break-fix services for desktop and laptop hardware
IMAC services for desktops, laptops, and other EUC devices.
Smart Hand Support for Server, Network, MFD, and other site-specific IT devices
Desktop Support Specialist-O365 Jobs
By Phaxis At New York, NY, United States
3 days onsite in midtown NYC, (Tuesday/Wednesday/Thursday) and 2 days remote (Monday and Friday)
- Strong communication skills are a must
- L1 support, with basic L2 support skills
- Knowledge of IOS, Windows and Mac Operating Systems.
-Knowledge of PC technology, hardware and software system configuration.
- Knowledge of Microsoft Office Suite.
It Desktop Support Specialist
By CBL Solutions At New York, NY, United States
Experience with Active Directory, SCCM, and other enterprise software management tools.
* Create and maintain user accounts in Active Directory, including password resets and permissions management.
Deploy software packages and updates using SCCM and other enterprise software management tools.
* Configure and troubleshoot virtual desktop infrastructure (VDI) and VPN connections for remote users.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.

Are you an experienced Senior Desktop Support Specialist looking for a new challenge? We are looking for a motivated and experienced individual to join our team and help provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, maintaining and updating hardware and software, and providing excellent customer service. If you have the skills and experience to take on this role, we'd love to hear from you!

What is Senior Desktop Support Specialist Skill Requirements?

• Knowledge of desktop operating systems, including Windows, Mac OS, and Linux
• Knowledge of hardware and software troubleshooting
• Ability to diagnose and troubleshoot technical issues
• Ability to provide end-user support
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to prioritize and manage multiple tasks

What is Senior Desktop Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in desktop support
• A+ certification or equivalent experience
• Microsoft Certified Professional (MCP) certification or equivalent experience

What is Senior Desktop Support Specialist Knowledge?

• Knowledge of network protocols and technologies
• Knowledge of Active Directory and Group Policy
• Knowledge of scripting and automation tools
• Knowledge of virtualization technologies
• Knowledge of mobile device management

What is Senior Desktop Support Specialist Experience?

• Experience with remote desktop support
• Experience with enterprise-level help desk systems
• Experience with system and network administration
• Experience with troubleshooting and resolving hardware and software issues

What is Senior Desktop Support Specialist Responsibilities?

• Provide technical support to end-users for hardware, software, and network related issues
• Install, configure, and maintain desktop systems and software
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