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Senior Desktop Support Specialist Jobs in Massachusetts

Desktop Support Specialist Jobs
By Eliassen Group At Boston, MA, United States
Provide level 1 and level 2 technical support to internal employees in a primarily remote capacity
3+ years of PC support experience
Experience supporting all Microsoft Office applications required
Experience with MAC computers and iPhones a plus
Lotus Notes experience a plus, not required
Responsibilities of the Desktop Support Specialist:
Desktop Support Specialist Jobs
By Indotronix International Corporation At Cambridge, MA, United States
• 2+ years of progressive experience in the desktop environment.
• Advanced knowledge and understanding of Windows desktop operating systems.
• Intermediate knowledge and understanding of LAN environments
• Intermediate knowledge of communication protocols
• Intermediate knowledge of PC-to-Mainframe access.
• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
Desktop Support Specialist ($27/Hour)
By ProPivotal Staffing At Boston, MA, United States
Provide remote desktop support to off-site or remote users, resolving technical issues through remote access tools or phone support.
Strong technical knowledge of desktop hardware, operating systems (Windows, macOS), software applications, and network connectivity.
Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
Troubleshoot and resolve issues related to desktop computers and related equipment.
Ensure proper user authentication and authorization.
Bachelor's degree in computer science, information technology, or a related field is preferred.
Senior Systems Support Specialist
By LogixHealth At Bedford, MA, United States
3-5 years related work experience
Experience with desktop and server operating systems, including Windows10, Azure and some 2016/19 Server
Extensive application support experience with Microsoft O365, MS Intune, Client Side VPN connection software and Citrix connections
Certifications in CompTia A +, Microsoft Certified Desktop Support Technicians
Deployment of new desktops, workstations, and notebooks as directed by use of Microsoft SCCM deployment tools
Field incoming help requests from end users via both telephone, ticket system, in person and e-mail in a courteous manner

Are you an experienced Senior Desktop Support Specialist looking for a new challenge? We are looking for a motivated and experienced individual to join our team and help provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, maintaining and updating hardware and software, and providing excellent customer service. If you have the skills and experience to take on this role, we'd love to hear from you!

What is Senior Desktop Support Specialist Skill Requirements?

• Knowledge of desktop operating systems, including Windows, Mac OS, and Linux
• Knowledge of hardware and software troubleshooting
• Ability to diagnose and troubleshoot technical issues
• Ability to provide end-user support
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to prioritize and manage multiple tasks

What is Senior Desktop Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in desktop support
• A+ certification or equivalent experience
• Microsoft Certified Professional (MCP) certification or equivalent experience

What is Senior Desktop Support Specialist Knowledge?

• Knowledge of network protocols and technologies
• Knowledge of Active Directory and Group Policy
• Knowledge of scripting and automation tools
• Knowledge of virtualization technologies
• Knowledge of mobile device management

What is Senior Desktop Support Specialist Experience?

• Experience with remote desktop support
• Experience with enterprise-level help desk systems
• Experience with system and network administration
• Experience with troubleshooting and resolving hardware and software issues

What is Senior Desktop Support Specialist Responsibilities?

• Provide technical support to end-users for hardware, software, and network related issues
• Install, configure, and maintain desktop systems and software
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