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Senior Customer Support Associate Jobs

Customer Support Associate Jobs
By Becker Furniture At Becker, MN, United States
Excellent oral and written communication skills and demonstrate a high level of professionalism and courtesy in person and on the phone.
Some experience with answering phones helpful, but not required.
Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment. (copy machine/fax/scanner)
Strong organizational skills, accuracy, and able to handle detail-oriented work.
Must be ready, willing, and able to work day, evening, weekends and holidays.
Ability to work well individually and with a group.
Customer Support Associate Jobs
By Trayt.Health At Palo Alto, CA, United States
Familiarity with online tools and systems, including Google Suite, JIRA, Hubspot, and ticket-management systems (ZenDesk)
Experience in preparing customer-facing educational materials (articles, process docs)
Excellent verbal and written communication skills
Strong problem-solving abilities and a passion for helping customers
Hyper-organized and detail-oriented, with excellent written and verbal client-facing communication skills
Previous customer service experience or experience in similar customer facing roles is preferred but not mandatory
Senior Customer Support Associate - Escalations Support
By Fanatics, Inc. At United States
Take supervisor requests when collectors ask to speak to a manager, help find a resolution and deescalate complex situations.
Develop a thorough knowledge of Fanatics Collectibles’ product portfolio and release calendar.
3+ Years of related experience, preferably as a Sr CS Associate working on escalations.
Advanced knowledge of trading cards and collectibles industry.
Advanced problem-solving abilities and attention to detail.
Excellent interpersonal, verbal, and written communication skills
Senior Manager Customer Support
By EV Group At Tempe, AZ, United States
Qualifications / Education / Skills and Experience:
Manages the day-to-day operations of the customer support team to include escalation resolution, and employee development planning.
Manages Key Performance Indicators and with domestic customers.
Preferred experience in the semiconductor/electronic industry.
Experience to support High Volume Manufacturing customers including managing a 24x7 support environment.
Working knowledge of concepts, purpose and use of EVG equipment or similar equipment.
Customer Support Associate Jobs
By New Island Enterprises At Orlando, FL, United States
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Customer Support Associate Jobs
By Healthix At New York, NY, United States
Develop and maintain a strong working knowledge of our technical platform and the functionality available.
Bachelor’s degree or equivalent work experience.
IT support experience is strongly preferred. Experience in Healthcare data systems is a plus.
Experience with data-driven software, including SQL or Intersystems Healthshare a plus.
Working with clinical and technical stakeholders will require excellent written and verbal communication skills.
This job has no supervisory responsibilities.
Customer Support Associate Jobs
By Wise At , Tampa $20.50 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Tampa
Problem solving: Investigating issues with payments, account set up and login, and providing general support to our customers
Participating in team meetings, participating in ongoing training sessions, 1 on 1 meetings with your lead, and assessing quality reviews
Reviewing other metrics such as: productivity, handling time, QA, and adherence
$20.50 per hour starting salary
Customer Support Associate Jobs
By Hero Journey Club At , Remote
Troubleshooting and resolving technical issues in Discord, Zendesk, and our internal platforms, offering step-by-step guidance and clear instructions
Contributing to the development and improvement of support documentation and knowledge base articles
Bonus points if you can help translate experience supporting members into process improvement ideas
Experience: You have 1-3 years of experience in customer/IT support
Strong Communicator: Exceptional interpersonal skills, and excellent verbal and written communication skills, particularly in online and text-based communities
Supporting our awesome online community by resolving customer support issues, including payment processing, group session assignments, scheduling, onboarding etc.
Senior Customer Support Jobs
By Apex Systems At United States
Minimum of 2 years of experience in eCommerce logistics fulfillment or customer service
Excellent problem-solving and prioritization skills.
Exceptional communication skills for effective interaction with team members and customers.
Assist in addressing inquiries and claims related to logistics tickets.
Proactively identify recurring issues and implement solutions to reduce escalation rates and enhance operational efficiency.
Adhere to established procedures while exceeding departmental service standards.
Customer Support Associate Jobs
By Dobility, Inc. At Cambridge, MA, United States
Fully remote / work from home
fully remote / work from home
0-1 years of work experience
Strong analytical skills is a plus
Experience with training is a plus
Knowledge of the field research and international development spaces
Senior Director, Customer Support
By Swooped At United States
Experience in Customer Success, Technical Account Management, and Professional Services are a plus
Equity or comparable benefits may be offered depending on the legal limitations
Worked asynchronously as part of a fully-remote, distributed team
Experience leading technical teams panning global time zones in a 24/7 model
Deep technical experience in the development workflow or other adjacent technical products within cloud, security, tooling, automation, etc.
Experience leading geographically distributed and culturally diverse teams
Customer Support Associate Jobs
By Pearson At Minneapolis, MN, United States
Continuous learner, enjoys staying updated with product updates, industry trends, and customer support best practices to enhance your skills and knowledge.
Proven experience in a customer support or similar role is advantageous.
Excellent written and verbal communication skills.
Strong problem-solving and analytical abilities.
Product Knowledge: Develop a deep understanding of our products and services to accurately address customer queries and assist with product-related issues.
Experience managing a customer support queue.
Customer Support Associate Jobs
By Futran Solutions At Iowa, United States

• Training Hours: 8:00am – 4:30pm Monday – Friday for the first 4 weeks.

• Schedule after training: Within the hours of 7:00am – 7:00pm Monday – Friday.

Senior Associate, Customer Marketing
By Toast At United States
Effectively manage projects across multiple programs
Become a better writer: Flex your copywriting skills and proactively seek feedback from the team to improve your writing
Become an effective communicator: Get experience presenting work to teammates and leaders with coaching to help improve your effectiveness
Experience building campaigns with email service providers/marketing automation platforms (such as Marketo/Braze)
Strong confidence in analyzing marketing performance (including experience in Microsoft Excel/Google sheets) and storytelling insights
Strong attention to detail with proven ability to project manage
Senior Associate, Systems Support
By Viatris At United States
Partner with IT Quality Assurance to reinforce best practices and maintain consistency of validation requirements and expectations.
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Provide support for managing validation activities related to implementation and maintenance of Viatris’ Regulatory systems.
Perform formal test executions to support validation efforts across the Global Regulatory portfolio of systems.
Customer Support Associate Jobs
By Westway Promotions At Frisco, TX, United States
Outstanding communication skills both verbal & written.
Able to prioritize and work independently with minimal supervision.
Able to work effectively in a team environment
Why Entry Level Positions are important:
Full-Time Customer Support Associate are trained in the following:
Qualities We Feel Our Team Members Exemplify:
Customer Support Associate Jobs
By Momentus Technologies At O'Fallon, MO, United States
Customer service experience in a high growth saas company
Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, SQL or MS Access) is preferred
You have venue/event industry experience
You have experience with HTML or creating and formatting digital documents — and have an eye for detail and aesthetics.
Become an expert user on our software and keep up to date with new features and enhancements.
Solve and respond to customer support requests.
Customer Support Associate Jobs
By Parallel Employment Group At Racine, WI, United States
1 year of employee management or supervision skills.
$17.00 - $20.00 based on experience!
Comprehensive PTO & Benefit Package (medical, dental, vision)
Leadership Skills: You must be able to have difficult conversations regarding attendance and coaching, remaining positive and understanding, while firm.
Experience handling difficult callers - while maintaining the highest degree of respect, empathy, and kindness.
Must have excellent communication skills, both verbal and written.
Customer Support Associate Jobs
By Returnmates At United States

I’m looking for customer obsessed rockstars to join my teams. If you’re interested please reach out.

Customer Support Associate Jobs
By Veritext Legal Solutions At Chicago, IL, United States
Provide support across various Sales related workflows and projects, continuously working to enhance job knowledge while bringing value to the organization
Driven, proactive and customer service oriented with strong interpersonal skills
Knowledgeable of or eager to learn the sales cycle; accepts direction and guidance with grace
An excellent eye for detail with superior written and verbal communication skills
Extremely organized with the ability to multi-task and manage your time efficiently in a fast-paced environment
Hybrid work structure (two days in the office, three days working remotely)