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Senior Application Support Analyst Jobs in Ohio

Application Support Analyst Jobs
By United IT At Columbus, OH, United States
Decent experience or knowledge in WAS. Handle the bridge calls.
Works closely with On shore Service Management teams to ensure timelines are being met.
Exposure and C competency in Change and Incident/Problem Management Processes as per ITIL framework
3.Candidates should have managed Cloud hosted applications, not deployed to cloud (Not SRE roles) or full scale.
Excellent communication and interpersonal skills.
Position: Application Support Analyst (C2C, W2)

Are you an experienced Application Support Analyst looking for a new challenge? We are looking for a Senior Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on best practices. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

What is Senior Application Support Analyst Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of software development life cycle
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Knowledge?

• Knowledge of software development life cycle
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Experience?

• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Responsibilities?

• Troubleshoot and resolve application issues
•