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Senior Application Support Analyst Jobs in Illinois

Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Application Support Analyst Jobs
By Resource Quorum At , Lake Forest, Ca

Qualifications Good communication US shift Technically knowledge BE candidates

Application Support Analyst Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Chicago, IL, United States
Build knowledge management through regularly documenting and sharing lessons learned, Q&A to the team’s knowledge base
Understand business requirements, build test cases and test software changes
Minimum 3 years of relevant work experience
Saas experience is an asset
Exceptional problem-solving skills, documentation and multi tasking skills
Excellent written and verbal communication skills

Are you an experienced Application Support Analyst looking for a new challenge? We are looking for a Senior Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on best practices. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

What is Senior Application Support Analyst Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of software development life cycle
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Knowledge?

• Knowledge of software development life cycle
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Experience?

• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Responsibilities?

• Troubleshoot and resolve application issues
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