It Application Support Analyst
By Seaboard Corporation At , Shawnee Mission, 66202, Ks
Communicate application problems and issues to key stakeholders, including management, development teams, and end users.
Post software updates, drivers, knowledge bases, and frequently asked questions resources on internal knowledge base to assist in problem resolution.
Manage and/or provide guidance to services and junior members of the team.
Experience with specific phases of the software development life cycle, especially Design, Build, and Test.
Experience with core software applications, including Infor M3, JDE Enterprise One, …
Experience with one or more network, PC, and platform operating systems, including Cloud/SaaS/On-Premise, VMware, ISeries DB2/SQL, SQL Server, …

Are you an experienced Application Support Analyst looking for a new challenge? We are looking for a Senior Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on best practices. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

What is Senior Application Support Analyst Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of software development life cycle
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Knowledge?

• Knowledge of software development life cycle
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Experience?

• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Responsibilities?

• Troubleshoot and resolve application issues