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Senior Application Support Analyst Jobs in California

Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Support Analyst Jobs
By SoFi At , San Francisco, 94129, Ca
Must have user support skills, especially interpersonal communication, and patience.
Together with our members, we're changing the way people think about and interact with personal finance.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham's applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Application Support Analyst Jobs
By SoFi At San Francisco, CA, United States
Must have user support skills, especially interpersonal communication, and patience.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham’s applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Act as a leader and mentor to junior members of the team for escalated tickets and training.
Application Analyst, Fountain Valley Support (Remote Based In Us)
By Other Staff At , Fountain Valley, Ca $33.40 - $50.10 an hour
Develop and maintain troubleshooting/how-to documents to enable other team members to share responsibilities/avoid knowledge silos
Support all critical service management processes: Incident Management, Problem Management, Change Management, and Application Enhancements
Knowledge of computer applications and systems, as well as interpersonal and organizational?problem-solving?skills will be essential to perform this role
Provide support to higher level managers or serve as a team member on complex projects
Teamwork, ability to self-start, and?excellent written and verbal?communication skills will be mandatory for this role.??
Strong organizational skills, decisive judgement, and the ability to establish predictable outcomes for our customers is required

Are you an experienced Application Support Analyst looking for a new challenge? We are looking for a Senior Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on best practices. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

What is Senior Application Support Analyst Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of software development life cycle
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Knowledge?

• Knowledge of software development life cycle
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Experience?

• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Responsibilities?

• Troubleshoot and resolve application issues
•