Senior Application Support Analyst
By SoFi At New York, NY, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Application Support Analyst Jobs
By SMCP – Sandro, Maje, Claudie Pierlot, Fursac At New York, NY, United States
Principal Skills, Knowledge & Abilities Required
Engage with all business areas (Logistics, Retail, Ecom, and Finance) to ensure proper gathering of ‘change requests’.
Ensure solution adoption, and benefit realization.
Advance knowledge of SQL / Oracle / MySQL, DOS commands and EDI standards.
Work knowledge in Microsoft Office Pack
Detailed oriented and strong Analytical and Problem Solving skills.
Application Support Analyst Jobs
By BlueCrest Capital Management At New York, United States
Assisting with some degree of testing new releases in a UAT capacity and also manage some production releases
Good understanding of the standard windows & UNIX environment and specifically experience of supporting a complex .NET and Java application suites.
Fault diagnosis and problem-solving skills.
Good interpersonal skills and a pro-active attitude.
Experience using & supporting Calypso environment (UNIX\Java set up)
Experience supporting Risk & PnL systems
Senior Application Support Analyst
By Luxoft At , New York, 10006, Ny $105,000 - $120,000 a year
Team leadership experience and/or handling senior stakeholder management and communications
team leadership experience and/or handling senior stakeholder management and communications
Contribute expertise to the management of existing and new IT products and services
contribute expertise to the management of existing and new IT products and services
Support the Service & Product Strategy Managers across our Rates and Credit business (Trading and Sales) and our technical partners
Experience in a role like this (e.g. previous Front Office Rates and/or Credit application support exposure within Investment Banking)
Rates Ny Application Support Analyst - Srtr
By Citi At , New York, Ny $137,610 - $206,420 a year
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Practical problem solving and strategic thinking skills

Are you an experienced Application Support Analyst looking for a new challenge? We are looking for a Senior Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice on best practices. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

What is Senior Application Support Analyst Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of software development life cycle
• Ability to work independently and in a team environment
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Knowledge?

• Knowledge of software development life cycle
• Knowledge of scripting languages such as Python, JavaScript, etc.
• Knowledge of database systems such as Oracle, SQL Server, etc.
• Knowledge of operating systems such as Windows, Linux, etc.

What is Senior Application Support Analyst Experience?

• 5+ years of experience in application support and/or software development
• Experience with customer service and technical support
• Experience with software development and/or application support

What is Senior Application Support Analyst Responsibilities?

• Troubleshoot and resolve application issues