Call Center Representative Jobs
By UChicago Medicine AdventHealth Great Lakes At , Hinsdale, Il
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Maintain knowledge of CxC and AdventHealth offerings to provide exceptional services
Demonstrate through behavior AdventHealth's mission, vision, values and service standards as outlined in the organization's Whole Care Experience training
Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functional area(s)
Create delightful customer experience by setting proper expectations and consistently following through with end- users
High School Grad or Equiv and 1+ years’ experience
Call Center Representative Health Information
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Call Center Representative Jobs
By SonicJobs At Denver, CO, United States
At least 2 years of customer service experience (retail, call center, administrative, etc.) / the company is very open to experience
Someone who has experience taking phones calls in previous roles
Previous experience in the healthcare space / specifically dealing with prescriptions
Will be working in the MRO (medical review officer) department
Someone who prides themselves on their accuracy in a role
Someone who has the ability to multi-task (i.e. taking a call while entering notes and sending an email)

Are you looking for a fun and exciting job this summer? Join our team as a Seasonal Call Center Representative and help us provide excellent customer service!

What is Seasonal Call Center Representative Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to work independently

What is Seasonal Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work flexible hours
• Ability to work in a team environment

What is Seasonal Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Seasonal Call Center Representative Experience?

• Previous experience in a call center environment
• Previous experience in customer service

What is Seasonal Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Document customer interactions in the call center database